Responsibilities
- Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status.
- Process prescription changes
- Triaging calls to various departments.
- Verifying patient demographics and insurance information to ensure accurate shipment.
- Directly impact a patient's life by processing new patient orders and updating electronic medical records.
- Working with the patient admissions department to help bring a patient on services with the company.
Requirements
- Minimum one year experience working in a customer service environment.
- Experience with data entry.
- Experience working in Microsoft Office, specifically Excel, Outlook and Word.
Nice to Have
- Home infusion or durable medical equipment (DME) experience.
- Call center experience.
- Experience working in a healthcare environment.
Compensation
The typical pay range for this role is: $17.00 - $28.46
Work Arrangement
Remote (Worldwide)
Additional Information
- This is a full-time benefited position and it NOT through an agency.
- Typical hours for this role are Monday-Friday.
- Hours available are: 8:30am-5:00pm CST
- Anticipated Weekly Hours: 40
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
- Application window anticipated to close on: 11/03/2025
