EX Squared is seeking a remote Patient Access Manager to build, lead, and optimize the teams that form the front line of the patient experience. In this leadership role at a fast-growing, virtual-first healthcare company, you will oversee patient access, care navigation, scheduling, and insurance verification, ensuring smooth workflows and a high-quality patient journey.
What You'll Do
- Lead and grow remote teams that manage patient scheduling, referrals, and insurance verification.
- Track key performance indicators like referral-to-schedule conversion, call response times, and patient satisfaction.
- Step in hands-on when needed to keep workflows moving smoothly.
- Build relationships with provider offices to keep referrals flowing.
- Analyze data, spot trends, and adjust strategy to improve results.
- Coach, develop, and set standards for your team.
What We're Looking For
- Bachelor’s degree in healthcare or business administration.
- At least 2+ years in a healthcare leadership role (clinic manager, care manager, or similar).
- Experience in patient access, care navigation, or care coordination.
- Familiarity with value-based care models.
- Comfortable with EMRs, CRMs, call center tools, and data dashboards.
- Strong communicator who can diffuse tough situations and motivate teams.
Nice to Have
- A clinical background (RN, PT, OT, etc.).
- Experience leading teams in a startup or high-growth environment.
Technical Stack
- EMRs
- CRMs
- Call center tools
- Data dashboards
Team & Environment
You will directly manage a team of Care Navigators and Member Enrollment Specialists.
Benefits & Compensation
- Compensation: $100K–$120K base salary.
- Medical, dental, and vision coverage.
- 401k match.
- Generous PTO.
- Tuition assistance.
Work Mode
This is a remote position based in the United States.
EX Squared is an equal opportunity employer.
