Remote (Country)

EX Squared is hiring a Patient Access Manager (Remote)

About the Role

EX Squared is seeking a remote Patient Access Manager to build, lead, and optimize the teams that form the front line of the patient experience. In this leadership role at a fast-growing, virtual-first healthcare company, you will oversee patient access, care navigation, scheduling, and insurance verification, ensuring smooth workflows and a high-quality patient journey.

What You'll Do

  • Lead and grow remote teams that manage patient scheduling, referrals, and insurance verification.
  • Track key performance indicators like referral-to-schedule conversion, call response times, and patient satisfaction.
  • Step in hands-on when needed to keep workflows moving smoothly.
  • Build relationships with provider offices to keep referrals flowing.
  • Analyze data, spot trends, and adjust strategy to improve results.
  • Coach, develop, and set standards for your team.

What We're Looking For

  • Bachelor’s degree in healthcare or business administration.
  • At least 2+ years in a healthcare leadership role (clinic manager, care manager, or similar).
  • Experience in patient access, care navigation, or care coordination.
  • Familiarity with value-based care models.
  • Comfortable with EMRs, CRMs, call center tools, and data dashboards.
  • Strong communicator who can diffuse tough situations and motivate teams.

Nice to Have

  • A clinical background (RN, PT, OT, etc.).
  • Experience leading teams in a startup or high-growth environment.

Technical Stack

  • EMRs
  • CRMs
  • Call center tools
  • Data dashboards

Team & Environment

You will directly manage a team of Care Navigators and Member Enrollment Specialists.

Benefits & Compensation

  • Compensation: $100K–$120K base salary.
  • Medical, dental, and vision coverage.
  • 401k match.
  • Generous PTO.
  • Tuition assistance.

Work Mode

This is a remote position based in the United States.

EX Squared is an equal opportunity employer.

Required Skills
EMRCRMCall Center ToolsData DashboardsHealthcare OperationsTeam LeadershipProcess ImprovementPatient AccessComplianceReportingStakeholder ManagementData Analysis
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About company
EX Squared

Technology company focused on IT and software solutions

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Job Details
Category management
Posted 7 months ago