Remote (Country) Full-time

Tidio is hiring a Partner Enablement Manager (Content)

About the Role

Tidio is looking for a Partner Enablement Manager (Content). This is a hands-on role where you'll turn our product into clear, useful content for our partners. You'll sit at the intersection of partner education, video production, and advertising, owning fast ideation, testing, and execution across different channels, formats, and markets.

What You'll Do

  • Create partner and customer enablement content, including guides, playbooks, comparison sheets, a partner certification program, and a product onboarding academy.
  • Revamp the existing Tidio Academy and build a dedicated Partner Course.
  • Contribute to and help structure onboarding, academy, and certification programs.
  • Ideate, script, and produce short- and long-form UGC video ads and video guides.
  • Adapt advertising concepts across channels like Meta and TikTok and adapt them for different markets and languages.
  • Collaborate with agencies or freelancers when needed and manage the quality of their output.
  • Support webinars and educational video initiatives from start to finish.

What We're Looking For

  • 2–3 years of experience in a B2B or SaaS environment with a proven track record of creating sales enablement and educational content.
  • Ability to switch context quickly and efficiently between tasks, such as course revamps and webinar support.
  • Experience creating UGC ads or paid social video creatives and working with actors or creators in this format.
  • Understanding of Meta and TikTok advertising formats and creative best practices.
  • Comfortable tracking performance metrics like views, spend, iterations, and learnings.
  • Analytical skills and a data-driven approach to measuring the results of campaigns and content performance.

Nice to Have

  • Examples of enablement content you’ve built, such as guides, academies, or programs.
  • Examples of partner or customer-facing materials you’ve created.
  • Examples of ads or creator profiles you’ve worked on.
  • Your approach to ideating, launching, and measuring advertising performance.

Benefits & Compensation

  • Remote work model with flexible hours.
  • Option to work from offices in Szczecin or Warsaw or access coworking spaces.
  • 26 days of paid time off per year.
  • Company-supported development opportunities, including courses and conferences.
  • Tailored individual work equipment like a MacBook Pro, Dell screen, and JBL headphones.
  • Sport and wellness benefit.
  • Private medical care.
  • Mental well-being program offering individual therapy sessions and resources.
  • Free access to a popular e-book and audiobook service.
  • Regular social events, including company offsites and team events.
  • Budget for 1:1 English language classes.
  • Compensation: 12,000 - 16,000 PLN on a B2B contract or 9,900 - 13,200 gross PLN on an employment contract (UoP).

Work Mode

This is a local-country remote role located in Poland.

One of Tidio’s core values is to play fair. We treat all candidates equally and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Required Skills
Partner EnablementContent CreationTrainingSales EnablementProject ManagementCommunicationPresentation SkillsAnalytical SkillsSaaSCRMMarketing AutomationPartner ManagementContent Strategy
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About company
Tidio

Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch. Our product is one of the world's leading AI customer service solutions.

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Job Details
Category other
Posted a month ago