Join the Xplor Pay division at Xplor as a Partner Development Specialist focused on Payments & Integrations (ISV/ISO). In this role, you will develop a complete range of payments solutions, manage ISV/ISO partners, and drive sales production by understanding partner business models and leveraging Xplor resources.
What You'll Do
- Develop understanding of Partners’ organizations, including roles, responsibilities, key stakeholders, and decision makers.
- Become educated on Partners’ business models and go-to-market strategies to identify opportunities to leverage Xplor resources to generate revenue.
- Maintain relationships through periodic communication with Partners.
- Educate Partners on available Xplor resources such as Partner Home, New Merchant Home, and Campus to promote self-service.
- Understand and communicate product features and benefits to Partners.
- Drive sales production through regular interaction with Partners.
- Monitor and report on partner production performance.
- Work with Partners to establish and track business goals and performance metrics, such as depth of sales pipeline and marketing efforts.
- Assist Partners with inquiries related to residuals and other reporting.
- Support negotiation of pricing, contract renewal and other commercial terms.
- Develop understanding of available integration options, features, and benefits.
- Drive resolution of escalated issues through interaction with Xplor support teams.
- Prepare periodic business reviews for assigned Partners.
- Visit Partners as determined by management guidelines.
- Participate in Partner events where appropriate.
- Maintain Partner information in organization databases in a timely and accurate manner.
What We're Looking For
- Must have payments experience.
- Bachelor’s degree in business, marketing, or a related field.
- 2-5 years of experience in sales, marketing, customer service and/or a related field.
- Strong communication skills and IT fluency.
- Proficient with Microsoft programs.
Nice to Have
- At least 2 years related experience managing ISV Partners preferred.
- Salesforce experience preferred.
Team & Environment
This is an Individual Contributor role within the Business Development department of the XplorPay division, reporting to the Senior Director of Partner and Business Development.
Benefits & Compensation
- Compensation range: USD 65,000 - USD 75,000 yearly.
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer.
- #GiveBackDays / Commitment to social impact – 3 extra days off to volunteer.
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program.
- Access to free mental health support.
- Flexible working arrangements.
Work Mode
This is a global role open to candidates located in the United States.
Xplor is proud to be an Equal Employment Opportunity employer dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age.
