Xplor is hiring a Partner Development Specialist – Payments & Integrations (ISV/ISO) to join the Xplor Pay vertical. In this role, you will manage relationships with ISV/ISO partners to drive sales production and revenue, reporting to the Senior Director of Partner and Business Development.
What You'll Do
- Develop understanding of Partners’ organizations, including roles, responsibilities, and key stakeholders.
- Become educated on Partners’ business models and go-to-market strategies to identify revenue opportunities.
- Maintain relationships through periodic communication with Partners.
- Educate Partners on available Xplor resources such as Partner Home, New Merchant Home, and Campus.
- Understand and communicate product features and benefits to Partners.
- Drive sales production through regular partner interaction.
- Monitor and report on partner production performance.
- Work with Partners to establish and track business goals and performance metrics.
- Assist Partners with inquiries related to residuals and other reporting.
- Support negotiation of pricing, contract renewal, and other commercial terms.
- Develop understanding of available integration options, features, and benefits.
- Drive resolution of escalated issues through interaction with Xplor support teams.
- Prepare periodic business reviews for assigned Partners.
- Visit Partners as determined by management guidelines.
- Participate in Partner events where appropriate.
- Maintain Partner information in organization databases in a timely and accurate manner.
What We're Looking For
- Must have payments experience.
- Bachelor’s degree in business, marketing, or a related field.
- 2-5 years of experience in sales, marketing, customer service and/or a related field.
- Strong communication skills and IT fluency.
- Proficient with Microsoft programs.
Nice to Have
- At least 2 years related experience managing ISV Partners.
- Salesforce experience.
Team & Environment
You will be part of the Business Development department within the XplorPay division, reporting to the Senior Director of Partner and Business Development.
Benefits & Compensation
- Compensation: USD65,000 - USD75,000 yearly.
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer.
- #GiveBackDays – 3 extra days off to volunteer.
- Ongoing dedication to Diversity & Inclusion initiatives.
- Access to free mental health support.
- Flexible working arrangements.
Work Mode
This is a global position open to candidates in the United States.
Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age.
