Experian is hiring an Organizational Communication and Culture Lead to strengthen organizational clarity, drive disciplined change, and enhance our culture-building efforts. You will blend change management, business communications, and program management to translate complex business and technical concepts into a clear strategy that energizes our workforce and sustains our culture.
What You'll Do
- Develop internal communications aligned with our culture, strategy, and priorities.
- Produce content including leadership messages, transformation updates, organizational announcements, presentations, and talking points.
- Support the Leadership Team by promoting clarity, agreement, and accountability.
- Translate complex topics—such as AI enablement, data modernization, and operating model changes—into accessible messaging.
- Promote our culture narrative so employees understand expectations for how we work, collaborate, and accomplish goals.
- Design communication approaches that spotlight success stories, model desired behaviors, and amplify cultural moments.
- Lead change management plans, including change impact assessments, readiness plans, and communication sequencing.
- Manage timelines, risks, deliverables, and decision forums tied to transformation and culture programs.
- Prepare communications for leadership reviews, monthly business updates, and operational governance routines.
- Track communication and change effectiveness through defined metrics, feedback loops, and readiness indicators.
- Promote messaging that enables employees to understand priorities, expectations, and our goals.
What We're Looking For
- Must live within driving distance of Costa Mesa, CA as this is a hybrid position.
- Must be willing to provide previous organizational communication writing samples for the hiring team's review.
- Bachelor's Degree or higher education required.
- 5+ years in business communications, change management, culture, transformation, program management, employee experience, or business operations.
- Experience partnering with and influencing senior leaders.
- Project management skills, including planning, risk management, and coordination.
- Background in Transformation, Change Management, Organizational Development, Culture/Employee Engagement, Human Resources, or Business Operations.
- Experience supporting operating model changes or multi-team transformation programs.
- Experience within analytics, product, technology, or data-driven environments.
Team & Environment
You will partner with senior executives, HR Partners, and other teams, reporting to an HR Business Partner Director.
Benefits & Compensation
- Great compensation package and bonus plan.
- Core benefits including medical, dental, vision, and matching 401K.
- Flexible work environment, ability to work remote, hybrid or in-office.
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
- Compensation range: $89,865 - $155,767.
Work Mode
This is a hybrid position primarily based in Costa Mesa, CA.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age.
