Jones Lang LaSalle (JLL) is hiring an Operations Supervisor to join our team. In this local role based in Canton, MI or Detroit, MI, you will direct and support daily operations to ensure the safe, efficient, and cost-effective delivery of facility management services. You will provide direct support to field operations, track performance metrics, and collaborate with other managers to ensure consistency.
What You'll Do
- Communicate owner and landlord processes to engineers and contractors performing building infrastructure work.
- Identify and execute updates to policies, procedures, and best practices.
- Identify safety hazards and work with EH&S and account management teams to remediate risks.
- Manage refrigerant purchases and tracking for compliance and cost control.
- Gather information for business reporting and track SLA performance.
- Track work orders in Corrigo and manage NTE (Not to Exceed) limits.
- Oversee the operation, staffing, performance, and development of technical teams, including performance reviews and compliance.
- Participate in recruiting, interviewing, and onboarding technicians.
What We're Looking For
- High School diploma or equivalent.
- Seven (7) years of technical experience in building engineering with a strong background in packaged HVAC equipment repair, refrigeration, and maintenance.
- Strong organizational and management skills with the ability to multi-task.
- Valid Driver's License.
- Universal EPA certification.
- Excellent interpersonal and supervisory skills with strong emphasis on customer service.
- Strong analytical ability and a detail-oriented approach.
Nice to Have
- 8+ years of relevant technical experience in building engineering.
- Proficient in Word, Excel, and other Microsoft Office Suite programs.
- Experience with overall HVAC system design and applications.
- Excellent business writing and verbal communication skills.
- Ability to function effectively in dynamic work environments.
- Customer/client focused mindset with ability to accept and manage change.
Technical Stack
- Corrigo
- Microsoft Office Suite
Benefits & Compensation
- 401(k) plan with matching company contributions.
- Comprehensive Medical, Dental & Vision Care.
- Paid parental leave at 100% of salary.
- Paid Time Off and Company Holidays.
- Early access to earned wages through Daily Pay.
Work Mode
This is a local, on-site position based in either Canton, MI or Detroit, MI.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
