Burlington Stores is looking for an Operations/Service Manager III to serve as one of the store's key leaders. You will manage overall store operations and act as a role model for associates, reinforcing company values while building strong teams and driving business results.
What You'll Do
- Lead the Customer Service and Cashier teams, ensuring compliance with policies and standards.
- Provide guidance to Customer Service Supervisors to maintain service expectations and smooth customer flow.
- Manage the overall execution of operations and receiving Standard Operating Procedures (SOPs).
- Lead the receiving process, including transfers, debits, damages, and chargebacks.
- Act as the Manager on Duty (MOD), setting the leadership example and driving store results.
- Support the Store Manager in areas such as staffing, sourcing, interviewing, and training.
- Assist in managing other store operations areas as business needs require.
- Communicate effectively with District and Regional Management teams.
What We're Looking For
- 3+ years of Retail Management or Store Operations experience in an Off Price, Big Box, Specialty, or medium-to-large multi-unit retail organization.
- Ability to work a flexible schedule including early mornings, nights, weekends, and holidays.
- Ability to lift and move boxes weighing up to 40 lbs.
- Experience utilizing scheduling and reporting computer software.
Team & Environment
You will be one of the leaders of the store team, participating in managing overall store operations.
Benefits & Compensation
- Compensation: $26.40 - $37.20 per hour.
- Competitive wage and flexible hours.
- Associate discount.
- Medical, dental, and vision coverage.
- Life and disability insurance.
- Up to 12 days of paid time off annually for full-time associates.
- Up to 8 paid holidays.
- Paid sick time in accordance with applicable law.
- 401(k) plan.
- Variety of training and development opportunities.
Work Mode
This is an onsite position.
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
