United Franchise Group (UFG, Inc.) is hiring an Operations & Service Manager to serve as the operational backbone, managing the full journey from order to installation. This is a hands-on, key leadership role for someone who loves structure, problem-solving, and improving systems.
What You'll Do
- Oversee warehouse and logistics staff.
- Manage deliveries and installations staff.
- Handle customer service and technical support staff.
- Close the feedback loop with the quality team in factories.
What We're Looking For
- 5–10 years of experience in operations, logistics, or project coordination.
- Proven ability to manage small teams (warehouse, plumber, drivers, customer service).
- Fluent in Bahasa Indonesia and English.
- Highly organized and detail-oriented — can build systems from scratch.
- Calm under pressure and naturally solution-focused.
- Practical, hands-on mindset; enjoys seeing things move from start to finish.
Nice to Have
- Experience ideally within interiors, construction materials, sanitary ware, or appliances.
Work Mode
This is a local, in-country position based in Bali, Indonesia.
United Franchise Group is an equal opportunity employer.
