tmp is hiring an Operations & Resource Coordinator

tmp is looking for an Operations & Resource Coordinator to sit at the center of client delivery, ensuring the right people are assigned to the right work at the right time. You'll join a global team of 300 B2B experts across strategy, creative, media, and shared services, balancing resource allocation, contractor management, and day-to-day operational coordination.

What You'll Do

• Support daily resourcing needs across teams in concert with delivery team members.
• Balance contractor and full-time resources to support teams in meeting project demands and budget constraints.
• Optimize resource utilisation by identifying and resolving conflicts, bottlenecks or imbalances in resource allocation.
• Coordinate with direct counterpart in other region when cross-portfolio resourcing is required.
• Monitor resourcing patterns and work with Director of Workforce Operations to support cases for hiring or long-term contractor placement as needed.
• Own all administrative components of onboarding new contractors.
• Review and approve timesheets submitted by employment agency contractors.
• Review and approve submitted invoices.
• Prepare budget reports.
• Manage users and client setup in the project management system, Kantata.
• Manage user data in Kantata (including updated cost rates, etc. when applicable).
• Ensure client portfolio assignments are up to date.
• Perform weekly time audit and follow up for completion.
• Provide miscellaneous Kantata reporting in support of Workforce Operations.
• Support PO process and alignment across all regions.
• Assist with the planning and execution of internal and client events.
• Play a role in executive assistant activities.

What We're Looking For

• 1-3 years of experience in workforce operations, vendor management, or resourcing within a professional services, marketing, or agency environment.
• Experience working with contractor networks.

Nice to Have

• Prior exposure to project management systems such as Kantata, Smartsheet, Intacct, or Workday.

Technical Stack

• Kantata

Team & Environment

You'll report to the Director of Workforce Operations and work within integrated teams centered around clients. The organization comprises 300 B2B experts across strategy, data, creative, media, client services, Sales activation, and shared services.

Benefits & Compensation

• Compensation range: $60,000 - $75,000
• Medical, dental, and vision insurance.
• Pre-tax flexible spending account (FSA) – healthcare, dependent care, and transit available.
• 4% 401(k) contribution with no vesting period.
• Plentiful paid time off (recommended at least 20 days).
• Sick leave (15 days annually).
• Holiday shutdown (December 26th - 29th).
• Parental leave: Primary caregiver: 12 weeks full pay and then 12 weeks 50% pay; Secondary caregiver: 12 weeks full pay.
• Access to Unmind well-being platform, including access to therapists and coaches.
• Employer-funded life, AD&D & disability insurance.
• Company getaways.

Work Mode

This is a hybrid position open to candidates in CA, CO, IL, WA, TX.

We’re committed to equality of opportunity and applications from all individuals are encouraged. If you have a disability or additional need that requires accommodation, please don’t hesitate to let us know.