JLL is looking for an Operations Manager, Facilities to provide leadership and direction for the efficient operations and maintenance of all facility systems. You will manage daily site operations, client relationships, compliance, and budgeting in this on-site role.
What You'll Do
- Provide leadership for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems.
- Complete quarterly onsite inspections which require travel to each site.
- Manage, coordinate, and verify all work has been completed to satisfactory standards.
- Manage vendor performance to ensure all vendors are delivering to expected service levels.
- Oversee daily operations of sites including setting priorities on work to be performed in collaboration with the Facility Manager.
- Manage the day to day performance and coordination of site PM programs.
- Develop and maintain positive client relationships, including conflict resolution and solution analysis.
- Manage and coordinate work requests with on site labor.
- Provide contract compliance management and quality control.
- Be responsible for JLL Engineering compliance program.
- Aid in the preparation of detailed budgets for operations.
- Prepare regular and ad-hoc reports.
What We're Looking For
- High School diploma or equivalent.
- 3+ years experience in facility management in either corporate environment or third party service provider, especially in hospitality, restaurant or commercial kitchen facilities.
- Strong technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, refrigeration, and commercial kitchen equipment.
- Experience with MS Office suite and CMMS databases.
- Regular and predictable attendance in order to support the needs of the business and client.
- Ability to supervise vendor performance or projects during normal and off hours including weekend when necessary.
Nice to Have
- 4+ years experience in facility management in either corporate environment or third party service provider, especially in hospitality, restaurant or commercial kitchen facilities.
- Advanced technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, refrigeration, and commercial kitchen equipment.
- Advanced experience with MS Office suite and CMMS databases.
- Strong presentation skills and client relation skills.
Technical Stack
- MS Office suite
- CMMS databases
Team & Environment
Collaborate with the Facility Manager.
Benefits & Compensation
- 401(k) plan with matching company contributions.
- Comprehensive Medical, Dental & Vision Care.
- Paid parental leave at 100% of salary.
- Paid Time Off and Company Holidays.
- Early access to earned wages through Daily Pay.
- Compensation: $90,000 – $120,000 USD per year.
Work Mode
This role is on-site in Boston, MA.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer.





