PERGOLUX is looking for an Operations Manager Central Europe to take full ownership of our e-commerce warehouse and logistics operations across the region. You will ensure reliable delivery, lead warehouse teams, optimize processes, manage carrier relationships, and own the regional P&L. This role requires frequent travel between our warehouse in Fulda and our office in Frankfurt.
What You'll Do
- Take full ownership of daily warehouse and logistics operations across Central European markets.
- Lead all aspects of warehouse operations, including workforce allocation, layout design, space optimization, and health & safety protocols.
- Oversee key metrics such as outbound service level, order accuracy, warehouse worker efficiency, and logistical cost per order.
- Manage warehouse teams and their leaders across multiple locations.
- Serve as the primary operational contact for carrier partners, managing forecast sharing, incident resolution, and performance tracking.
- Drive continuous improvement initiatives, including Warehouse Management System (WMS) rollouts, lean process implementation, and logistics network optimization.
- Own and manage the full warehouse and last-mile operational P&L for the region.
- Work closely with planning, customer service, product, and HQ operations teams to align regional execution with company goals.
What We're Looking For
- Proven track record in warehouse or logistics operations management, ideally across multiple sites and countries.
- Strong leadership and people management skills.
- Comfortable working with KPIs, reports, and dashboards to identify performance gaps.
- Hands-on experience with warehouse process optimization, WMS implementation, and lean logistics initiatives.
- Excellent communication skills in English & German.
- Ability to stay calm under pressure and navigate operational challenges quickly.
- Willingness to travel, especially to the warehouse on a consistent basis.
Company Culture
We are builders and hustlers, not clock-watchers. Our team is fast-moving, iterates daily, and values initiative. We are an ambitious group focused on winning together.
Benefits & Compensation
- Massive growth and career acceleration.
- Clear leadership path with direct potential to take over teams.
- Real ownership to design and improve systems, processes, and culture.
- Zero corporate fluff, fast-paced, high-performance environment.
- Tight-knit team energy with regular team events and direct collaboration with founders.
- Visible impact on customer happiness, brand reputation, and market growth.
- Central office location.
- Hybrid work model (80% on-site | 20% remote).
- Ergonomic workstations and modern laptops.
- Access to the Corporate Benefits portal.
- Employee discounts on PERGOLUX products.
- Motivated and supportive colleagues.
- Free drinks and snacks.
- Employee referral program.
Work Mode
This is a hybrid position requiring on-site presence at our warehouse in Fulda and our office in Frankfurt. The expected split is 80% on-site and 20% remote.
PERGOLUX is an equal opportunity employer.
