Responsibilities
- Lead the application process - refining screening criteria, interviewing candidates, and communicating with future applicants.
- Take pride in the operational backbone of the Fellowship - managing the coordination, communications, systems, and follow-through that ensure everything runs smoothly and at a consistently high standard.
- Sweat the small stuff - ensuring we give Fellows & speakers, and anyone within our community, a highly professional experience with every last detail prepared, from warm intro email to thank you message.
- Coordinate with Founder/CEO to provide world-class experiences.
- Over time, build relationships with founders, investors, sponsors, and others across the Included VC Africa Global community.
- Design and launch new experimental offerings - based on feedback and your own creativity.
- Ensure Fellows have an experience they consistently describe as career-defining, community-shaping, and unlike anything else they’ve experienced professionally.
- Be the go-to point of contact for Fellows, and will be our eyes and ears on the ground, building strong relationships.
Requirements
- Strong executor who takes real pride in the operational backbone of a high-quality Fellowship.
- Strong judgement - knowing what needs urgency, what needs polish, what can be simplified, and where extra care will make the biggest difference.
- High output, execution, and hustle – an ability to own everything from operations to the experience to education, and an eagerness to dive into the nitty-gritty.
- Has a strong "spirit of service" - where you think first how you can give, rather than take, and always seek opportunities to support Fellows to the max of your ability.
- Meticulously detail-oriented and organized – able to juggle many priorities while not dropping any balls.
- Strong communication skills - verbal, written and presentational.
- Thrives comfortably operating in a lean, high-ownership environment where priorities evolve, and initiative is required.
Nice to Have
- Experience with tools like Zapier, Make, Notion, Airtable, or AI-assisted workflows.
Benefits
- Significant autonomy, leadership opportunity and career path potential for Operations Director.
- Remote work and flexible schedule; collaborate with a small, high‑impact team and global partners.
Additional Information
- Fellows say great things about us.
- Work that is both strategic and deeply human - designing experiences Fellows call career‑defining.. and then some.
