Brussels, Belgium; Ghent, Belgium; Antwerp, Belgium; Paris, France; Lyon, France; Bordeaux, France; Marseille, France; Madrid, Spain; Barcelona, Spain Hybrid Full-time

Alan is hiring an Operations Coordinator

Responsibilities

  • Manage end-to-end operations for Insurance or Health services
  • Monitor daily operations and ensure consistent follow-up
  • Identify and communicate potential risks and improvement opportunities
  • Execute operational tasks including invoicing, claims processing, provider network growth and management, and internal team support
  • Develop and maintain monitoring frameworks to track efficiency, volume trends, and service-level agreements
  • Lead oversight of third-party partnerships, including negotiations and ongoing coordination
  • Conduct regular operational audits to verify decision accuracy and uncover training requirements
  • Channel feedback upward, assist in prioritization, and support process enhancements
  • Drive ongoing process optimization initiatives

Benefits

  • Competitive compensation with equity grants for permanent employees
  • Flexible work environment including office, co-working, or full remote options with equipment support
  • Provision of high-end work equipment including MacBook Pro, monitor, keyboard, stand, and noise-canceling headphones
  • Adaptable vacation and working hour policies
  • Comprehensive health coverage: 100% for employees and children, 90-100% for partners based on location (permanent contracts only)
  • Location-specific commuting allowances
  • Access to learning resources, free books, and funding for conferences and speaking engagements
  • Personal development through dedicated coaching from day one
  • Extended parental leave for permanent employees

Compensation

Base salary plus equity for permanent contracts

Work Arrangement

Hybrid — available in France, Belgium, Spain

Language requirements

English, French, or Dutch

Equipment provided

  • Macbook Pro
  • keyboard
  • laptop stand
  • monitor
  • Bose noise-canceling headphones

Training

  • Highly flexible Training policy
  • Free books
  • Budget for conferences

Coaching

Dedicated coach from day one

Contract type

Permanent contracts only for certain benefits

Other

Visa sponsorship: Not provided for this role

Not provided

About company
Alan
Alan is on a mission to make prevention the new norm of care. We help people live healthier lives while turning health benefits into a strategic investment for employers. Our vertically integrated health partner connects all aspects of care — private, public, and direct-to-consumer — creating the most member-centric experience.
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Job Details
Department Operations
Category other
Posted 10 days ago