Remote Talent LATAM is looking for an Operations Coordinator to play a key role in supporting production execution, owning logistics and warehouse coordination, and ensuring operational readiness for launches. This position acts as a critical bridge between Production, Product, Logistics, and Marketing teams, keeping workflows organized, shipments on track, and inventory accurate in a high-ownership, fast-paced environment.
What You'll Do
- Create and upload SKUs accurately and on time.
- Prepare and submit production documents, including POs, SKUs, and sample requests.
- Request and track PSRs from all active vendors.
- Maintain and update the TNA overview and individual order TNAs.
- Create and maintain the WIP for Buying.
- Document QC issues and order-related discrepancies.
- Schedule and review third-party quality control inspections.
- Review and approve bulk inspection reports.
- Monitor PPS and TOP timelines and flag risks or delays.
- Support resolution of EXF issues or production delays.
- Partner with Product to request PPS and TOP samples as needed.
- Monitor sample timelines to ensure on-time receipt and review.
- Coordinate media sample requests and shipments.
- Coordinate shipments with designated freight forwarders from factory to warehouse.
- Review and upload packing lists and shipping documentation.
- Monitor inbound shipments and proactively track ETAs.
- Investigate and resolve shipment delays.
- Communicate inbound shipment updates to internal teams.
- Ensure timely and accurate warehouse receiving and inventory synchronization.
- Serve as the primary point of contact for the 3PL.
- Manage and respond to warehouse communication.
- Monitor inbound receiving accuracy and inventory integrity.
- Review weekly invoices and flag discrepancies.
- Resolve warehouse-related issues in a timely manner.
- Complete monthly inventory audits.
- Monitor monthly warehouse KPIs with the support of the CX team.
- Collaborate with Marketing to align on collection and core launch dates.
- Execute operational launch tasks, including product activation and manual inventory uploads as needed.
- Track collection launch sales and performance metrics.
Team & Environment
You will act as a bridge between Production, Product, Logistics, and Marketing teams, working within a high-ownership, fast-paced environment with direct exposure to end-to-end operations.
Work Mode
This is a fully remote position. Candidates must be located in Latin America (LATAM).
Remote Talent LATAM is an equal opportunity employer.
