NMI is hiring an Operations Associate, Credentialing and Enrollments Special Projects

About Us: Grow Therapy aims to be a pivotal partner for therapists expanding their practices and patients seeking high-quality mental healthcare. Our technology-driven, three-sided marketplace empowers providers, enhances insurance interactions, and serves patients. Following the significant rise in depression and anxiety, accessibility has become crucial. We've built a team of entrepreneurial, mission-driven professionals. Since launching in February 2021, we've supported over ten thousand therapists and hundreds of thousands of clients nationwide, raising more than $178mm from prominent investors like Sequoia Capital and Transformation Capital. The Opportunity: We're seeking an Operations Associate for our Credentialing and Enrollment Operations team. This role is essential in facilitating seamless collaboration between internal teams and external payor partners. You'll bridge Credentialing Operations and Payor Partnerships, translating complex requirements into strategic operational approaches. Comfort working across multiple stakeholders, strong relationship-building skills, and understanding Medicaid nuances are key. You should excel in navigating ambiguous environments. What You'll Do: - Manage point of contact for new payor launches, including complex commercial, Medicare, and Medicaid contracts - Convert payor requirements into operational workflows and implement innovative solutions - Analyze delegated credentialing agreements to identify operational risks and collaborate with legal on potential compromises - Serve as a trusted liaison between Payor Partnerships and CredOps, ensuring alignment on processes, priorities, and timelines - Support additional credentialing and enrollment operational workstreams, developing rosters, workflows, and processes You'll Be a Good Fit If You Have: - 2-4 years of program/project management experience focusing on payor operations - Comprehensive understanding of payor requirements across multiple states - Experience with delegated and non-delegated payor workflows - Excellent stakeholder management and communication skills - Strong critical thinking and operational judgment Employment Type: Full Time, Exempt Base Compensation: - Hybrid Commitment: $114,000-$133,000 USD Annually - Fully Remote Commitment: $95,000–$111,000 USD Annually This role offers hybrid (3 days onsite in NYC, San Francisco, or Seattle) or fully remote options, with 2-3 annual travel opportunities. Full Time Employee Benefits: - Comprehensive Health Coverage - Parental Leave & Family Support - Financial Wellness Programs - Home Office and Meal Stipends - Flexible Time Off - Wellness and Development Resources - Mental & Physical Health Support - Additional Perks We encourage diverse candidates to apply, valuing unique experiences and transferable skills. Grow Therapy is an equal opportunity employer committed to inclusive hiring practices.