New York, NY, Remote (any location) Remote (Global)

SUBSCRIBE is hiring an Operations Analyst

Responsibilities

  • Digitize subscription documents by preparing them for upload to the platform
  • Assist current clients with updates related to funds and offerings
  • Support clients through transaction processes including subscriptions, transfers, and redemptions, ensuring successful outcomes
  • Manage the lifecycle of fund closings in coordination with client needs
  • Foster strong relationships with both new and existing fund managers and clients
  • Collaborate with technology teams to improve platform usability based on client feedback
  • Identify opportunities to automate client workflows and streamline operations
  • Coordinate with Sales, Client Support, and Technology teams to resolve incoming inquiries efficiently
  • Contribute to process improvements that enhance operational efficiency and client experience
  • Act as a point of contact for client-facing operational tasks
  • Ensure accurate and timely processing of client documentation
  • Translate client needs into actionable improvements for platform functionality
  • Maintain clear communication with stakeholders during critical transaction phases
  • Support onboarding of new clients with operational guidance
  • Monitor transaction progress to ensure compliance and completeness
  • Provide input on system enhancements based on frontline operational insights
  • Assist in resolving client issues related to transaction execution
  • Help maintain data integrity across client and fund records
  • Participate in cross-team initiatives to improve service delivery
  • Adapt responsibilities according to team capacity, individual skills, and interests
Required Skills
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About company
SUBSCRIBE

SUBSCRIBE is a fintech company digitally transforming the landscape of alternative investments for fund managers, institutional investors, wealth managers, law firms, and fund administrators. Our platform technology modernizes the archaic infrastructure of private fund investments by delivering a central operating system — catering to every role within the investment process empowering them to connect any fund, any investor, anywhere in the world on a single platform.

The platform supports over $6 trillion in private market assets and serves thousands of firms, offering an end-to-end enterprise solution to scale private market investment programs. It streamlines investor onboarding, fund subscriptions, AML/KYC, and reporting across the entire fund investment lifecycle.

SUBSCRIBE provides robust digital infrastructure that centralizes pre-trade, trade, and post-trade workflows, enabling efficiency and automation for fund managers, investors, and service providers. The platform supports reusable investor data profiles, electronic subscription processing, compliance controls, and post-trade reporting and tax automation.

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Job Details
Department Operations
Category other
Posted 2 hours ago