Atlanta, Georgia, United States Remote (City) Employment

Empower Professionals Inc is hiring an Online Support / Customer Care Assistant

About the Role

Empower Professionals Inc is looking for a part-time Online Support / Customer Care Assistant to join our team remotely. This role involves responding to customer inquiries, assisting with orders, and tracking support requests using provided scripts, with flexible daytime hours.

What You'll Do

  • Respond to customer messages
  • Assist with order issues
  • Provide product information
  • Track support requests
  • Report frequent problems
  • Use provided response scripts
  • Log support interactions

What We're Looking For

  • Based in the U.S.
  • Strong written English skills
  • Basic computer knowledge
  • Attention to detail
  • Friendly and calm tone

Benefits & Compensation

  • Compensation: $25–$30/hour
  • Part-time and remote work
  • Flexible daytime hours
  • Fast online training
  • No phone calls
  • Supportive remote team
  • Long-term opportunity

Work Mode

This is a remote position open to candidates based in the United States.

Empower Professionals Inc is an equal opportunity employer.

Required Skills
Customer ServiceCommunication SkillsProblem SolvingTime ManagementCRM SoftwareMultitaskingPatienceAttention to DetailEmpathyWritten CommunicationPhone EtiquetteConflict ResolutionBasic Technical Troubleshooting
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About company
Empower Professionals Inc

A professional services company offering remote customer support solutions

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Job Details
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Posted 7 months ago