Ohio Digital Learning School (ODLS), a Stride K12 partner school, is looking for an Onboarding and Engagement Specialist to ensure new students have a strong and successful start. You will focus on the critical first two weeks of onboarding and support year-round engagement initiatives and re-registration campaigns, all to provide an exemplary, individualized educational experience.

What You'll Do

Welcome newly enrolled students and families with personalized communication, ensuring they understand school expectations, schedules, and resources.
Guide students through orientation requirements, including platform navigation, attendance procedures, and accessing course materials.
Track and monitor new student progress during the first two weeks, intervening promptly if engagement or login requirements are not met.
Provide technical support guidance for account access, login troubleshooting, and required assessments.
Collaborate with teachers, counselors, and operations staff to address student or family concerns quickly.
Plan and facilitate virtual events, challenges, and activities that foster community and student participation throughout the year.
Identify students who may be at risk of disengagement and implement outreach strategies to re-connect them.
Maintain accurate records of student participation in engagement activities and provide reports as needed.
Assist with annual re-registration campaigns by contacting families, answering questions, and providing guidance.
Track re-registration data and follow up with families who have not yet confirmed their intent to return.
Work closely with the enrollment and operations teams to ensure accurate student status updates.