L.A. Care Health Plan is hiring an OnBase Workflow Developer and Administrator III to support our mission of providing access to quality healthcare for Los Angeles County's vulnerable communities. This senior role designs, builds, and maintains critical document management workflows and administrative functions within the Hyland OnBase platform, acting as a Subject Matter Expert and mentor to staff while ensuring compliance with security and regulatory standards.
What You'll Do
- Design and develop complex OnBase workflows using OnBase Studio to support cross-departmental business needs.
- Create and manage OnBase document types, keywords, and Auto Fill Keysets (AFKS).
- Define platform standards, development best practices, naming conventions, and governance frameworks for enterprise OnBase use.
- Administer user and user group configurations, roles, and permissions within OnBase.
- Develop and maintain Unity Forms, data validations, and document import forms.
- Create scheduled jobs for Document Import Process (DIP) and AFKS data loads.
- Develop and implement Unity scripts using C#.NET and integrate OnBase solutions with REST APIs.
- Lead configuration and implementation of Smart Capture, Hot Keys, and App Enabler for automation.
- Collaborate with business teams to analyze process requirements and implement workflow improvements.
- Provide production support, troubleshooting, and maintenance for OnBase systems.
- Partner with internal departments to ensure all development complies with enterprise security, privacy, and regulatory requirements.
- Apply subject matter expertise to evaluate business operations and identify areas for technical improvement.
- Consult across business operations, provide mentorship, and contribute specialized knowledge.
- Provide training and recommend process improvements as needed.
What We're Looking For
- Bachelor's Degree in Computer Science or a Related Field, or equivalent education/experience.
- At least 5 years of experience with Hyland OnBase development, workflow design, and administration.
- Experience integrating OnBase with external applications using APIs.
- Proficiency in Hyland OnBase Workflow Studio, Unity Forms, C#.NET scripting, and system administration.
- Strong understanding of document management principles, automation, and security compliance.
- Excellent verbal, written communication and presentation skills.
- Ability to work effectively both independently and as part of a team and produce deliverables on time.
- Excellent analytical and problem-solving skills.
- Advanced C#.NET scripting and automation skills.
- Hyland OnBase training in workflow and administration modules.
- Availability required during standard business hours (8:00 AM to 5:00 PM) and during deployments or production support windows, including weekends if needed.
Nice to Have
- Master's Degree in Information Technology or a Related Field.
- Healthcare payer or regulated industry experience.
- Experience with Smart Capture, App Enabler, and enterprise data integration tools.
- Hyland Certified OnBase Administrator (OCA).
- Hyland Certified Workflow Developer (OCWFD).
- Advanced OnBase integration and API training.
Technical Stack
- Hyland OnBase
- OnBase Studio
- Unity Forms
- C#.NET
- REST APIs
- Smart Capture
- App Enabler
Benefits & Compensation
- Compensation Range: $105,267.00 (Min.) - $139,478.00 (Mid.) - $173,689.00 (Max.)
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)
Work Mode
This role is onsite.
L.A. Care Health Plan is an equal opportunity employer.
