Guidehouse Managed Services LLC is hiring a Nova Admission Coordinator. Reporting to the Patient Access Registration Manager, you will be responsible for all insurance notification, verification, and authorization activities required to financially secure patient accounts. You will act as a key liaison between insurance companies, patients, physician offices, and hospital departments.
What You'll Do
- Perform insurance notification, verification, and authorization activities necessary to financially secure accounts.
- Complete notification, verification, and authorization for all inpatient, Ambulatory Surgery, and bedded outpatient admissions, prioritizing based on financial risk.
- Coordinate with referring physicians, hospital clinical staff, and insurance companies to ensure scheduled accounts are secure prior to admission.
- Aggressively explore all options to secure an account when problems arise, including contacting physician offices or patients.
- Communicate with insurance companies, patients, physician offices, and other hospital departments to fulfill account documentation requirements.
- Explain financial requirements to patients or responsible parties and collect deposits and deductibles.
- Inform Patient Access management, registration staff, and physicians if an account is not secure prior to admission.
- Act in a caring and courteous manner to all patients, guests, visitors, students, and staff.
What We're Looking For
- High School Diploma or equivalent.
- 1-3 years of experience in patient access, insurance, and/or pre-certification.
- Alternatively, 3 years of directly related experience in a hospital environment.
Nice to Have
- Ability to type a minimum of 35 WPM.
- Familiarity with medical terminology.
- CPAR or CHAA certification.
Team & Environment
This position reports directly to the Patient Access Registration Manager.
Benefits & Compensation
- Compensation: $38,000.00-$64,000.00 annually.
- Medical, Rx, Dental & Vision Insurance.
- Personal and Family Sick Time & Company Paid Holidays.
- Eligibility for a discretionary variable incentive bonus.
- Parental Leave.
- 401(k) Retirement Plan.
- Basic Life & Supplemental Life insurance.
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
- Short-Term & Long-Term Disability coverage.
- Tuition Reimbursement, Personal Development & Learning Opportunities.
- Skills Development & Certifications support.
- Employee Referral Program.
- Corporate Sponsored Events & Community Outreach.
- Emergency Back-Up Childcare Program.
Work Mode
This is a full-time, day-shift position that is 100% remote.
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
