Responsibilities
- Handles processing of claims, payments, adjustments, refunds, denials, and unresolved patient or insurance balances.
- Reviews and updates demographic, insurance, and financial data as necessary.
- Maintains precise account records and ensures thorough documentation.
- Acts as a point of contact with insurance providers, third-party payers, and internal administrative staff.
- Evaluates incoming financial information to detect, reconcile, and correct trends leading to incorrect or missed reimbursements.
- Performs additional duties as assigned; the listed responsibilities provide a general summary of the role.
Work Arrangement
remote
Team
Part of PB Insurance Collections team; provides informal guidance to less experienced members
