Responsibilities
- Partners with the Inside Sales Team in the sales acquisition process.
- Builds leads, accepts inbound calls, assigns leads, and schedules call-backs to small business owners.
- Puts the customer first by building strong relationships, being responsive to the customer (including through online chat), follows up on open quotes, closes the sale and communicates outcomes to the Inside Sales Team.
- Positions and sells The Hartford's value proposition including its long standing history, payroll deduct billing model and additional coverages.
- Supports a high performing sales culture.
Requirements
- Natural selling skills with the ability to influence and persuade, along with competitive nature and strong desire to win
- Goal oriented and metric focused
- Outstanding organization, desk management, time management and computer skills
Nice to Have
- Call center experience
- Personal Insurance and/or Small Commercial Insurance experience
- Bilingual (Spanish Speaking)
Work Arrangement
Hybrid
Additional Information
- Training Program: Start Date: 3/30/2026 Hours: Monday-Friday 10:30-7:00 pm EST Duration: 2 weeks (apx. End date is 4/17)
- Post-Training Schedule: Eastern: Monday-Friday 10:30 am – 7:00 pm EST Central: Monday-Friday 9:30 am – 6:00 pm CST Mountain: Monday-Friday 8:30 am – 5:00 pm MST Pacific: Monday-Friday 8:30 am – 5:00 pm PST
- The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
