Responsibilities
- Maintaining account orderliness, ensuring a field agent is assigned to each account, updating designated accounts with new information received from the client, as well as communicating any escalated information to the client or supervisor as needed; all of this is processed within a centralized Dashboard housed in our proprietary system.
- Facilitating the successful recovery of assigned collateral, while demonstrating basic product and service knowledge and initiating required actions as needed.
Requirements
- High School Diploma or GED.
- 2+ years Customer Service and Account Management experience.
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Nice to Have
- Strong phone skills with ability to give clear and concise direction
- Strong multi-tasking and organization skills
- 2+ years experience with collateral repossession
- Collections/Credit experience
- High level of experience using G-Suite, MS Office and related applications
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Additional Information
- None
- None
- Yes
- We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
- We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
