Novartis Pharmaceuticals Corporation is looking for a strategic and innovative Neuroscience Executive Director, Sales – West. In this role, you will be responsible for motivating and guiding an agile field force, focusing on problem-solving and enhancing customer experience to boost sales performance. You will oversee the development and execution of commercial customer engagement strategies, drive sales performance and profitability, and lead a nationwide team.
What You'll Do
- Inspire and support a nationwide team of Customer Engagement professionals including Regional Directors, Area Business Leaders, and Territory Account Specialists to meet or exceed sales goals.
- Serve as a strategic leader and role model bringing emotional maturity, creativity, and integrity to decision-making while fostering a collaborative, inclusive environment.
- Partner closely with cross-functional colleagues to shape a thoughtful product strategy that reflects both national and local market needs.
- Lead the development and execution of key initiatives across the therapeutic area, collaborating across departments and championing change management efforts.
- Collaborate with matrix partners and senior leaders in Marketing, Patient Services, and Market Access to translate insights into promotional strategies that boost performance.
- Build and nurture a high-performing, diverse Customer Experience team by focusing on inclusive hiring, succession planning, and professional development.
- Allocate resources strategically to meet regional sales targets, maximize return on investment, and respond to emerging opportunities and risks.
- Maintain meaningful customer relationships by gathering insights and sharing them across teams to help shape products and services.
- Ensure a strong grasp of the payer landscape and reimbursement processes to inform strategic decisions and support access solutions.
- Tailor and implement marketing strategies locally, developing business plans that reflect collaboration with partners and cross-functional teams.
What We're Looking For
- Bachelor’s degree required from a 4-year college or university.
- 10+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams.
- Demonstrated success in driving sales performance, leading cross-functional teams, and executing strategy across complex, multi-regional environments.
- Experience managing large field teams (100-300 people) as a second-line leader, with a focus on navigating change, fostering innovation, and supporting growth.
- Background in cross-functional roles such as market access, reimbursement, or account management, with a strong understanding of payer systems, buy-and-bill models, and specialty pharmacy.
- Proven ability to attract, develop, and retain diverse talent while building inclusive, high-performing teams.
- Skilled in strategic collaboration across functions, with a track record of leading initiatives and managing complex budgets.
- Strong operational capabilities and business acumen, including preparing field teams for new product launches and aligning national and local go-to-market strategies.
- Understands both national and local market access dynamics and collaborates effectively across teams and with external partners.
- Candidate must reside within region, or within a reasonable commuting distance to and from a metropolitan airport.
- Ability to travel 60-80% over a broad geography is required.
- Must have a valid driver’s license.
- Driving is an Essential Function of this Role.
Nice to Have
- MBA or advanced degree.
Team & Environment
You will lead large field teams (100-300 people) comprising a nationwide team of Customer Engagement professionals including Regional Directors, Area Business Leaders, and Territory Account Specialists. The culture promotes a patient-centered approach rooted in Novartis Values & Behaviors and fosters a collaborative, inclusive environment that inspires others to do their best.
Benefits & Compensation
- Compensation range: $204,400 - $379,600 per year.
- Performance-based cash incentive.
- Eligibility to be considered for annual equity awards.
- Comprehensive benefits package including health, life and disability benefits.
- 401(k) with company contribution and match.
- Generous time off package including vacation, personal days, holidays and other leaves.
Work Mode
This role is hybrid and based in the West Region.
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
