Remote (Global)

Braze is hiring a Neurodevelopmental Care Manager

About the Role

Imagine Pediatrics at Braze is seeking a Neurodevelopmental Care Manager to provide compassionate care management services to children with neurodevelopmental diagnoses and their families. In this role, you will leverage an integrated technology platform and collaborate with an internal interdisciplinary care team to support holistic patient care.

What You'll Do

  • Deliver patient care to children and families experiencing neurodevelopmental diagnoses including Autism Spectrum Disorder, Attention Deficient Hyperactivity Disorder, and Intellectual & Developmental Disabilities.
  • Conduct comprehensive biopsychosocial assessments to evaluate the strengths, challenges, and needs of children and families.
  • Formulate care plans consistent with patient diagnoses, non-medical drivers of health, and caregiver education & support.
  • Continuously evaluate the effectiveness of care plans including identifying the need for further services including ABA, speech therapy, occupational therapy, physical therapy, psychiatry, and more.
  • Provide ongoing case management and adjust interventions and/or care plans based on patient and family progress.
  • Provide family support and education on the nature of neurodevelopmental diagnosis and progression, the importance of treatment adherence, and related information as appropriate.
  • Advocate for clients in IEP/504 planning, disability services, and other supportive programs.
  • Identify and coordinate resource referrals for external support and allied services.
  • Collaborate with other professionals in the patient’s care team including schools, therapists, health care providers, and more for a holistic approach.
  • Respond to crisis to de-escalate and stabilize patient and family members.
  • Maintain accurate and timely documentation in accordance with company policies and procedures.
  • Perform other duties and assume other responsibilities as assigned by manager.

What We're Looking For

  • Master’s degree with major course work in social work or related field (MSW or LMSW).
  • Minimum 3-5 years of post-graduate experience in health care social work/Case management.
  • Experience working with pediatric population and family systems.
  • Strong knowledge of neurodevelopmental diagnoses and systems involved in patient’s care (schools, ABA, ST/PT/OT).
  • Strong knowledge of IDEA, ADA, Medicaid, and social services systems.
  • Bilingual Spanish required/highly preferred.
  • Role is remote with 10% travel necessary for training/education purposes.
  • Ability to work afternoons and evenings.

Nice to Have

  • Experience working in settings such as ABA centers, school systems, or specialized neurodevelopmental programs.
  • Additional certifications/training regarding neurodevelopmental diagnoses.

Team & Environment

You will be part of an internal interdisciplinary care team that takes a collaborative approach to patient care.

Benefits & Compensation

  • Salary: $70,000 - $77,000
  • Competitive medical, dental, and vision insurance.
  • Healthcare and Dependent Care FSA; Company-funded HSA.
  • 401(k) with 4% match, vested 100% from day one.
  • Employer-paid short and long-term disability.
  • Life insurance at 1x annual salary.
  • 20 days PTO + 10 Company Holidays & 2 Floating Holidays.
  • Paid new parent leave.
  • Annual bonus incentive.
  • Eligibility to participate in an employee equity purchase program (as applicable).

Work Mode

This is a remote position. Candidates must be able to accommodate afternoon and evening hours and commit to 10% travel for training and education.

We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Required Skills
Case ManagementCare CoordinationHealthcare NavigationPatient AdvocacyClinical DocumentationElectronic Health Records (EHR)Medicaid/MedicareHIPAA ComplianceCommunication SkillsInterdisciplinary CollaborationProblem-SolvingTime Management
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Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.

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Job Details
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Posted 5 months ago