Staff4Me is hiring a Network Design Engineer (Solution Design Engineer) to provide expert pre-sales technical support and design customized solutions for our clients. This role combines technical expertise with customer engagement to drive sales and ensure successful implementation, acting as a trusted technical advisor throughout the sales cycle.
What You'll Do
- Provide pre-sales technical support to the sales team, including product demonstrations, technical presentations, and answering customer inquiries.
- Work with customers to understand their requirements and design customized solutions that meet their needs.
- Collaborate with the product development team to ensure that customer feedback is integrated into product improvements.
- Prepare technical documentation, proposals, and sales materials to support the sales process.
- Build and maintain strong relationships with customers.
- Collaborate with various departments to ensure alignment and effective communication.
What We're Looking For
- A minimum of 3 years of experience in network design utilizing Ruckus, Aruba, and Cisco Meraki equipment.
- Excellent organizational skills while being very detail oriented with the ability to work independently to solve problems and anticipate needs and as a part of a collaborative team.
- Exceptional time management and multitasking abilities, with the capacity to prioritize tasks effectively.
- Strong written and verbal communication skills, with exceptional professionalism.
- Proficiency in the Microsoft Office suite, including Visio, Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and SharePoint.
Nice to Have
- Bachelor's degree in business administration, management, engineering, or a related field.
- Experience in Ekahau software and Lucidcharts.
Technical Stack
- Network Equipment: Ruckus, Aruba, Cisco Meraki
- Software: Ekahau software, Lucidcharts
- Microsoft Office: Visio, Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint
Staff4Me is an equal opportunity employer.
