Australia

CallTek is hiring a Network Design Engineer

About the Role

Staff4Me is hiring a Network Design Engineer (Solution Design Engineer) to provide expert pre-sales technical support and design customized solutions for our clients. This role combines technical expertise with customer engagement to drive sales and ensure successful implementation, acting as a trusted technical advisor throughout the sales cycle.

What You'll Do

  • Provide pre-sales technical support to the sales team, including product demonstrations, technical presentations, and answering customer inquiries.
  • Work with customers to understand their requirements and design customized solutions that meet their needs.
  • Collaborate with the product development team to ensure that customer feedback is integrated into product improvements.
  • Prepare technical documentation, proposals, and sales materials to support the sales process.
  • Build and maintain strong relationships with customers.
  • Collaborate with various departments to ensure alignment and effective communication.

What We're Looking For

  • A minimum of 3 years of experience in network design utilizing Ruckus, Aruba, and Cisco Meraki equipment.
  • Excellent organizational skills while being very detail oriented with the ability to work independently to solve problems and anticipate needs and as a part of a collaborative team.
  • Exceptional time management and multitasking abilities, with the capacity to prioritize tasks effectively.
  • Strong written and verbal communication skills, with exceptional professionalism.
  • Proficiency in the Microsoft Office suite, including Visio, Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and SharePoint.

Nice to Have

  • Bachelor's degree in business administration, management, engineering, or a related field.
  • Experience in Ekahau software and Lucidcharts.

Technical Stack

  • Network Equipment: Ruckus, Aruba, Cisco Meraki
  • Software: Ekahau software, Lucidcharts
  • Microsoft Office: Visio, Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint

Staff4Me is an equal opportunity employer.

Required Skills
EkahauLucidchartsRuckusArubaCisco MerakiNetwork DesignNetwork SecurityVisioSharePointWireless Networking
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About company
CallTek

A global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. Provides 24/7 engineering, software development, customer support, and field services with top security certifications and innovative AI solutions.

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Job Details
Category infrastructure
Posted 8 months ago