Requirements
- Quality mindset: high attention to detail, consistency, and documentation discipline.
- Risk judgement: able to assess regulatory/legal/reputational exposure and apply escalation thresholds.
- Defensibility: able to build clear timelines, evidence trails, and decision rationales suitable for audit and potential litigation.
- Communication: precise writing, confident verbal alignment with senior stakeholders, and ability to deliver constructive feedback.
- Operational rigor: able to manage multiple cases, deadlines, and dependencies while maintaining QC standards.
- Experience operating in regulated or regulator-exposed environments (e.g., financial services, consumer protection, reputation-sensitive industries).
- Strong risk assessment and decision-making capability in ambiguous, fast-moving scenarios.
- Ability to structure unstructured information and produce defensible documentation.
- Advanced analytical skills with the ability to identify patterns, trends, and systemic issues from large datasets.
- Clear, concise written and verbal communication suitable for Legal, Compliance, and senior leadership audiences.
- Demonstrates discretion, resilience, and professionalism when managing sensitive or reputationally impactful incidents.
- Experience with case management, CRM, social listening, or incident tracking tools.
- Strong documentation discipline and comfort producing audit-ready records and reports.
- Proficiency in Excel, data analysis, and reporting for trend and insight generation.
- Good command of the English and French languages
- Strong people management and coaching abilities
- Conflict resolution and critical thinking skills
- Excellent analytical skills and presentation of information including recommendations
- Strong people skills
- Confident in discussing results with peers & management of all levels
- Capable of presenting risks and opportunities
- Advanced level in Excel, data collation, manipulation, and reporting
- Bachelor's degree or equivalent professional experience in Law (as a paralegal, lawyer, legal analyst, compliance officer), Social Sciences, Political Science or equivalent.
Nice to Have
- Strong people management and coaching abilities
- Conflict resolution and critical thinking skills
- Excellent analytical skills and presentation of information including recommendations
- Strong people skills
- Confident in discussing results with peers & management of all levels
- Capable of presenting risks and opportunities
- Advanced level in Excel, data collation, manipulation, and reporting
Work Arrangement
Hybrid
Additional Information
- Good command of the English and French languages
