Lisbon, Lisbon, Portugal Remote (Global)

SupportYourApp is hiring a (native Czech) Chat Support Consultant, crypto (Remote)

Requirements

  • Native Czech and excellent English communication skills (minimum C1 level)
  • At least 6 months of live chat support experience, preferably in crypto or financial services
  • Strong analytical, logical thinking, and problem-solving skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Nice to Have

  • Basic financial knowledge or payment/banking experience
  • Crypto industry knowledge
  • CRM experience in Salesforce

Benefits

  • Flexible schedule
  • Opportunity to cooperate fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Rewards for referring friends
  • Balance between project workload and personal time, but also – internal health policy
  • Responsive leadership interested in your development and long-lasting cooperation
  • Greenhouse conditions for self-development
  • A culture built on trust, with no time-tracking requirements

Work Arrangement

Remote (Worldwide)

Additional Information

  • language requirements: Native Czech and excellent English communication skills (minimum C1 level)
  • equipment: Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Required Skills
Customer SupportChat SupportCryptocurrencyBlockchainCommunication SkillsProblem SolvingCRM SystemsMultitaskingAdaptabilityEnglish ProficiencyShift Work Salesforce
About company
SupportYourApp
Міжнародна Intelligent Support-as-a-Service компанія, що надає послуги технічної та користувацької підтримки, сервіси для підвищення якості користувацького досвіду, розробляє інноваційні продукти, зокрема Quidget. Співпрацює з лідерами ринку, такими як MasterCard, Calm та MacPaw.
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Job Details
Category other
Posted 3 months ago