Responsibilities
- Exercise judgment, based on previous experience, practices and precedents, to identify and solve unique and complex problems with laboratory automation systems.
- Support product and revenue growth through high quality execution of implementation processes with varying degrees of complexity.
- Provide technical troubleshooting, both on-site and via remote phone support, to experienced field service engineers.
- Work with limited supervision within established procedures and practices in collaboration with teammates and the installation team to build productive partnerships.
- Utilize mentoring and training abilities to transfer vital knowledge and technical skills to internal and external customers.
Requirements
- Bachelor's Degree in Engineering or related discipline with 3+ years relevant industry or military experience; or Associate's Degree with 5+ years relevant industry or military experience
- Experience must include complex electro-mechanical troubleshooting and repair.
- Highly flexible and willing to travel domestically at least 80% of the time (based on the need of the position) at times on short notice (1 day), working from a home-based office located within one hour of a major metropolitan airport.
Nice to Have
- Proven ability in customer facing interpersonal written and verbal communication and facilitation skills.
- Strong computer skills (MS Office) knowledge and network/LIS communication and troubleshooting skills.
- Familiarity with Standard Laboratory Practices, including Quality Control, record keeping, and regulatory requirements.
Benefits
- Paid time off
- Medical/dental/vision insurance
- 401(k)
- Bonus/incentive pay eligible
Team
Structure: Part of the National Service Support Team covering the United States; works cross-functionally with Technical Support, Field Service, Sales, Project Management, and Professional Development.. Reports to: Automation NSS Supervisor/Manager
Bring more to life.
- Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
- At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
- You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
- As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible.
Note
No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
EEO Statement
- Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
- The U.S. EEO posters are available here.
- We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.
Additional Information
- Position requires at least 80% domestic travel, often by plane, sometimes on short notice (1 day).
- Home-based office must be located within one hour of a major metropolitan airport in the Central United States.
- Role is part of a customer-facing, cross-functional team environment.
- Comprehensive benefits package includes paid time off, medical/dental/vision insurance, and 401(k).
- Eligible for bonus/incentive pay at company discretion.
- Reasonable accommodations available for applicants and employees with disabilities.
