National Account Manager – Ireland
Role Overview
This position serves as the primary commercial leader for Environmental Water & Land services across Ireland. You will manage high-value client portfolios, lead strategic account planning, and drive sustainable growth in alignment with financial goals for revenue, EBIT, and return on sales (ROS).
Key Responsibilities
- Lead and nurture long-term relationships with key clients, developing trusted partnerships across multiple organizational levels.
- Act as the main point of contact for complex commercial or operational escalations, ensuring swift and effective resolution.
- Conduct regular client reviews and performance meetings to maintain service excellence and identify expansion opportunities.
- Develop and execute comprehensive account strategies focused on retention, margin improvement, and organic growth.
- Identify pathways to increase client spend through broader service adoption, deeper integration, and expanded project scope.
- Lead bid and tender processes for major contracts, ensuring competitive, compliant, and high-quality submissions.
- Determine pricing strategies for new projects and contracts, balancing market competitiveness with profitability targets.
- Monitor contract performance, cost structures, and service delivery to safeguard margins and client satisfaction.
- Stay informed on regulatory developments, industry trends, and advancements in environmental testing to enhance client value.
- Collaborate with sales, commercial, and operations teams to align resources and deliver cohesive client solutions.
Required Qualifications
- Proven background in senior-level account management within a technical B2B setting, preferably in environmental testing, analytical services, or a related field.
- Demonstrated success in growing and protecting high-value accounts using structured planning and stakeholder engagement.
- Strong commercial expertise, including pricing strategy, contract management, tender leadership, and margin optimization.
- Experience coordinating cross-functional teams to deliver integrated client outcomes.
- Excellent communication skills with the ability to influence and engage senior stakeholders confidently.
- A self-driven, resilient mindset with a focus on accountability, follow-through, and results.
Work Environment
This is a full-time, permanent role based in Dublin, operating Monday to Friday. The position supports a flexible and inclusive workplace culture that values diverse perspectives and professional development.
Benefits
- Starting annual leave of 21 days, increasing with tenure
- Healthcare benefits available after two years of service
- Recognition programs for long-term service
- Employee Assistance Programme for personal and professional support
Commitment to Inclusion
We are committed to building an equitable and inclusive workplace where all employees are valued for their unique contributions. Applications are welcome from candidates of all abilities, and accommodations are available upon request during the hiring process.
