Salesforce, the #1 AI CRM, is seeking a Named Account Executive for State Government, focused on the Justice and Public Safety sector. In this new business development role, you will be a hunter responsible for selling enterprise software to agencies across the Mid Atlantic Region, building enduring relationships and driving revenue growth.
What You'll Do
- Cultivate and maintain enduring relationships with State Government clients.
- Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
- Provide regular progress updates to management regarding client accounts.
- Monitor and report on key performance metrics, including client retention and revenue growth.
- Maintain a high level of client satisfaction by consistently exceeding expectations.
- Work collaboratively with internal teams to devise solutions for complex challenges.
- Address and resolve client issues in a timely and efficient manner.
- Keep clients informed about new product features, updates, and enhancements relevant to their needs.
- Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
- Collaborate closely with clients to formulate customized account strategies.
- Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
- Stay informed about industry trends, government regulations, and competitive offerings.
- Develop an in-depth understanding of Salesforce products and solutions.
- Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
- Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
What We're Looking For
- 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience.
- Proven track record of success focused on selling to State and Local Government agencies.
- Degree or equivalent relevant experience required.
- Must live in territory.
- Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
- A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust.
- Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue.
Nice to Have
- Knowledge of Justice and Public Safety highly preferred.
Team & Environment
Work within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.).
Benefits & Compensation
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
- Compensation: $141,550 - $214,400 annually (typical base range); $155,700 - $235,850 per year (in California, New York, and select metropolitan areas)
Work Mode
This is a local-country role based in the Mid Atlantic Region.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
