At Salesforce, we believe in connecting ambition with action and technology with trust. We are looking for a Named Account Executive, Higher Education (Utah) to join our team. In this role, you will specialize in selling to Enterprise Higher Education customers within Utah, establishing lasting relationships, demonstrating the value of our products, and helping these organizations achieve their critical goals.
What You'll Do
- Cultivate and maintain enduring relationships with Higher Education clients.
- Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
- Provide regular progress updates to management regarding client accounts.
- Monitor and report on key performance metrics, including client retention and revenue growth.
- Maintain a high level of client satisfaction by consistently exceeding expectations.
- Work collaboratively with internal teams to devise solutions for complex challenges.
- Address and resolve client issues in a timely and efficient manner.
- Keep clients informed about new product features, updates, and enhancements relevant to their needs.
- Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
- Collaborate closely with clients to formulate customized account strategies.
- Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
- Stay informed about industry trends, government regulations, and competitive offerings.
- Develop an in-depth understanding of Salesforce products and solutions.
- Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
- Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
What We're Looking For
- 7-10+ years of quota carrying software or technology sales and account management experience.
- Experience selling to Higher Education customers.
- Degree or equivalent relevant experience required.
Team & Environment
You will work within a team of various partners within a matrixed environment, collaborating with client directors, solution engineers, executives, and others.
Benefits & Compensation
- Time off programs.
- Medical, dental, vision, mental health support.
- Paid parental leave.
- Life and disability insurance.
- 401(k).
- Employee stock purchasing program.
Work Mode
This role operates in a local-country work mode and is based in Utah.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
