France Remote (Global) Employment

ifeel is hiring a Mental Health Professional - Triage Welcome Agent - French/Spanish/English

About the Role

We are looking for a Mental Health Professional - Triage Welcome Agent fluent in French to join ifeel's online therapy platform in a freelance capacity. In this crucial role, you will conduct initial patient assessments via chat and ensure they are directed to the most suitable psychological services based on their needs.

What You'll Do

  • Assess new patients through initial chat interviews upon their platform entry.
  • Assign the most adequate prevention and intervention service for each patient according to their psychological needs.
  • Identify and clarify patients' psychological demands.
  • Support the Operations department with other related administrative tasks.

What We're Looking For

  • An advanced degree in Clinical Psychology.
  • A current license to practice psychology in your country of residence.
  • Minimum of six months of direct experience in psychological care.
  • Excellent verbal and written communication skills in French.
  • Good command of technologies relevant to a digital platform.
  • Availability to work Monday to Friday from 9h to 17h CET.

Nice to Have

  • Proficiency in English or Spanish at a B2 - C1 level.

Team & Environment

You will be part of our External Operations team, working within ifeel's culture, which we believe is the best environment to develop your professional and personal career. The role is challenging but set within a fun working environment.

Benefits & Compensation

  • Access to ifeel psychological therapy with a dedicated psychologist.
  • Competitive freelance fees.
  • Opportunity to apply your knowledge and skills through innovative e-therapy solutions.
  • Periodical training and supervision to help you grow as a professional.
  • Join a young and international community of psychologists.
  • Make a real impact in a rapidly growing start-up.

Work Mode

This is a fully remote position.

ifeel is an equal opportunity employer.

Required Skills
Mental Health SupportActive ListeningCrisis InterventionFrenchSpanishEnglishClinical AssessmentCase ManagementEthical ComplianceDigital Platform ProficiencyConfidentiality ManagementMultilingual Communication
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About company
ifeel

ifeel is a mental health and well-being platform designed to provide users with tools, resources, and support for emotional and psychological well-being. The platform offers personalized therapy solutions, including chat and video therapy, self-care tools, and data-driven diagnostic systems, and has a global network of professionals that has supported over 1 million people across 50 countries.

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Job Details
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Posted a month ago