Responsibilities
- Engage eligible community members in person to discuss enrollment opportunities
- Maximize immediate sign-ups and conversion rates during field interactions
- Assist individuals through each step of the registration, intake, and enrollment process
- Meet or exceed weekly targets for enrollment, registration, and conversion
- Follow up consistently to convert leads and referrals into active members
- Identify obstacles to enrollment and escalate issues promptly
- Support efforts to retain and re-engage existing members when applicable
- Conduct enrollment activities at designated partner sites and community events
- Represent the organization professionally in community settings
- Quickly establish rapport and trust with community members
- Assist in organizing and running events aimed at increasing enrollment
- Remain adaptable to field work, including availability during evenings and weekends
- Complete all registration forms, documentation, and workflows accurately and on time
- Log activities and outcomes promptly in Athena and other required systems
- Adhere to operational procedures, compliance standards, and documentation protocols
- Report operational challenges, field observations, and workflow issues immediately
- Collaborate with Market Growth Managers to advance local enrollment strategies
- Foster a results-driven team culture centered on enrollment success
- Communicate regularly about field progress, conversion hurdles, and operational needs
Benefits
- Hourly wage of $26 to $28 for full-time work with access to benefits
- Equity compensation included as part of total rewards
- Full health coverage including medical, dental, and vision insurance
- 401k retirement plan available
- Generous paid time off policy offering up to 15 days annually for full-time employees
- One-time $1,000 stipend for home office setup
- All necessary equipment provided for role performance
- Clear pathways for career advancement and professional development
Compensation
$26–$28/hour (Full-time role with benefits eligibility)
Work Arrangement
Remote Work can be done from anywhere in the U.S.
Team
Reports to Market Growth Manager
What Success Looks Like
- Regularly meets or surpasses enrollment and registration targets
- Shows strong performance in converting interactions to enrollments the same day
- Maintains consistent follow-up and effective pipeline management
- Turns community interactions into confirmed enrollments
- Works independently and delivers results in field settings
- Keeps documentation accurate, complete, and compliant across platforms
- Builds trust rapidly and drives enrollment outcomes through relationships
- Shows urgency, responsibility, and reliable follow-through
Who Thrives in This Role
- Motivated by achieving measurable goals and clear outcomes
- Enjoys direct, in-person engagement with community members
- Comfortable starting conversations with new people
- Persistent, creative, and driven by performance results
- Capable of working autonomously while staying accountable
- Performs well in fast-moving, field-oriented environments
- Committed to helping communities access care while growing enrollment numbers
Other
- Fluency in both English and Spanish is required
- Must have reliable transportation and ability to travel locally
- Flexible availability, including evenings and weekends as needed
- Remote work permitted from any U.S. location
- All necessary equipment for the role is provided
- Applicant must be authorized to work in the United States
