Boston, MA, USA On-site

Mass General Brigham (The McLean Hospital Corporation) is hiring a Medicine Unit Coordinator - BWH

About the Role

Coordinates administrative functions within a medicine unit to support clinical operations, maintain records, and ensure efficient workflow between staff and departments.

Responsibilities

  • Manage patient scheduling and coordinate appointments
  • Maintain accurate medical records and documentation
  • Support clinical staff with day-to-day administrative needs
  • Facilitate communication between healthcare providers
  • Process referrals and patient transfers
  • Ensure compliance with healthcare regulations and policies
  • Assist in preparing reports and performance metrics
  • Order and manage medical and office supplies
  • Handle incoming calls and direct inquiries appropriately
  • Coordinate patient discharge procedures
  • Track patient flow and update status in real time
  • Support quality improvement initiatives
  • Assist with onboarding new team members
  • Maintain confidentiality of patient information
  • Prepare correspondence and clinical documentation
  • Monitor and update patient databases
  • Participate in team meetings and operational planning
  • Respond to requests from patients and families
  • Ensure adherence to safety protocols
  • Assist in audit preparation and documentation reviews
  • Coordinate with billing and insurance departments
  • Support infection control procedures
  • Track equipment maintenance schedules
  • Assist in training staff on new systems
  • Maintain calendars for clinical team members

Nice to Have

  • Bachelor's degree in health administration or related field
  • Certification in medical administration
  • Experience in a hospital setting
  • Familiarity with Epic or similar EHR platforms
  • Bilingual communication skills

Compensation

Competitive salary and comprehensive benefits package

Work Arrangement

On-site

Team

Part of a multidisciplinary healthcare team focused on patient-centered care

About the Team

The Medicine Unit functions as a core component of patient care delivery, integrating clinical and administrative operations to ensure high-quality service. The coordinator plays a vital role in maintaining efficiency and supporting care teams.

Work Environment

Fast-paced clinical setting with regular interaction among nurses, physicians, and support staff. The role requires consistent attention to detail and responsiveness during shifts.

Not specified

Required Skills
MS OfficeElectronic Medical Record systemsPhone systemAdministrative SupportHealthcare CoordinationCommunicationSchedulingData EntryCustomer ServiceMedical Terminology MS OfficeElectronic Medical Record systemsPhone systemAdministrative SupportHealthcare CoordinationCommunicationSchedulingData EntryCustomer ServiceMedical Terminology
About company
Mass General Brigham (The McLean Hospital Corporation)
Mass General Brigham is a not-for-profit healthcare system that supports patient care, research, teaching, and community service. It relies on a wide range of professionals to advance its mission of providing exceptional care.
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Job Details
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Posted 10 months ago