CVS Health is hiring a Clinical Informatics Specialist (Medical Scribe) to transform how we deliver care. You will support primary care providers by managing clinical documentation, allowing them to focus on direct patient care. This role is central to our mission of providing more connected and compassionate health services.
What You'll Do
- Document patient encounters in a structured note, including history of present illness, assessment, plan, and physical exam.
- Assign appropriate CPT and ICD-10 codes.
- Prepare After Visit Summaries.
- Consult with provider to ensure accurate and specific documentation.
- Request and review medical records.
- Leverage population health tools to support clinical documentation improvement.
- Prepare for and support Daily Huddles and Clinical Documentation Reviews.
- Consult with provider on clinical documentation opportunities.
- Place orders and referrals.
- Address tasks.
- Support the care team with additional responsibilities related to clinical documentation.
What We're Looking For
- Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience.
- Advanced listening and communication skills.
- Strong computer literacy and ability to learn new technical workflows.
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (required where indicated).
- Ability to adapt to new workflows and to quickly learn new concepts and skills.
- Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style.
- Excellent job attendance including ability to work in-person in our clinics.
- Ability to commit to at least 1 year in role.
- Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times.
- Compliance with hospital and Oak Street Health policies, including HIPAA.
- US work authorization.
Nice to Have
- Prior clinical experience, including shadowing and/or volunteering.
- Prior scribe or transcription experience.
- Ability to type 70+ words per minute.
Team & Environment
You will support primary care providers as part of a care team.
Benefits & Compensation
- Compensation: $17.00 - $31.30 per hour.
- Affordable medical plan options.
- 401(k) plan with matching company contributions.
- Employee stock purchase plan.
- No-cost programs including wellness screenings, tobacco cessation, weight management programs, confidential counseling, and financial coaching.
- Paid time off.
- Flexible work schedules.
- Family leave.
- Dependent care resources.
- Colleague assistance programs.
- Tuition assistance.
- Retiree medical access.
Work Mode
This is an onsite position requiring in-person work at our clinics.
CVS Health is an equal opportunity employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws.
