The Medical Science Liaison (MSL) will engage in scientific exchange and education around NeoGenomics’ products with oncologists, pathologists, and Key Opinion Leaders (KOLs). The role involves building and maintaining scientific relationships, supporting internal teams, and advancing the company's mission to become the world's leading cancer reference laboratory.
What You'll Do
- Identify, develop and maintain strong relationships with academic and community physicians, KOLs, research leaders, other healthcare providers and foundations.
- Facilitate knowledge and education of relevant medical and scientific content (tumor boards, advisory boards, symposia), and NeoGenomics’ products to academic and community oncologists (occasionally pathologists) in the field as well as internal team departments.
- Develop strong client engagement through phone conferences, webinars, speaker engagements, continuing medical education and site visits including regional travel and a strong presence at all major conferences and trade shows.
- Provide updates on new/relevant scientific publications, market intelligence, and medical/scientific knowledge.
- Participate in call center coverage for physician report/assay inquiries.
- Publish in person or virtually within assigned field territory/tumor boards.
- Collaborate and engage with various internal departments including sales, marketing, client services, accessioning, billing, legal, and managed care.
- Participate in medical updates, scientific presentations, journal clubs, teleconferences and meetings as a primary clinical resource.
- Support marketing in the development of training materials for other MSLs and clinical sales team members as needed.
- Proactively participate in territory objectives to help retain NGS (next-generation sequencing) and MRD (minimal residual disease) business and capture new business.
- Adhere to NeoGenomics Laboratories core values, safety, compliance, and company policies and procedures.
- Perform other duties as assigned.
What We're Looking For
- Advanced scientific or medical degree (PhD, PharmD, MD, GC, hematopathology) required
- 5+ years of MSL experience required
- Understanding of oncology, biomarkers, guidelines and molecular testing
- Laboratory NGS / MRD workflow knowledge
- Ability to communicate/present on scientific topics and concepts
- Ability to educate and train healthcare providers and internal employees
- Self-starter who is motivated to study topics outside of current knowledge base
- Scientific and technical experience in the field of oncology and NGS and MRD
- Excellent knowledge and understanding of the development and use of molecular diagnostics for oncology
- Ability to work with different personality types
- Comfortable asking questions to understand the physician’s needs
- Excellent written and verbal presentation skills
- Proficient with Microsoft Excel and comfortable presenting data
- Organized, self-driven and passionate team player who wants to make a difference, both to the company and to patients
Nice to Have
- Knowledge of regulatory requirements is a plus
Technical Stack
- Microsoft Excel
Benefits & Compensation
- Highly competitive benefits with a variety of HMO and PPO options
- Company 401k match
- Employee Stock Purchase Program
- Tuition reimbursement
- Leadership development
- 16 days of paid time off plus holidays
- Wellness courses
- Highly engaged employee resource groups
Work Mode
Field-based position with 50% overnight travel required across San Jose, Portland, Seattle, Boise, Salt Lake City, Denver, Omaha, and Minneapolis.
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
