About the Role
The ideal candidate will handle end-to-end medical billing processes, including claim submission, payment posting, and denial resolution, while maintaining compliance with industry regulations.
Responsibilities
- Process patient insurance claims accurately and on time
- Verify insurance coverage and eligibility for services
- Submit electronic claims to private and public payers
- Follow up on outstanding balances and unpaid claims
- Resolve claim rejections and denials efficiently
- Maintain up-to-date patient billing records
- Apply correct medical codes to billing entries
- Communicate with insurance providers to clarify payments
- Post payments and adjustments to patient accounts
- Generate reports on billing performance metrics
- Ensure compliance with HIPAA and other regulations
- Respond to patient inquiries about billing statements
- Coordinate with clinical staff to verify service details
- Update billing software with accurate patient data
- Monitor accounts receivable aging reports
- Identify and correct coding discrepancies
- Assist in audits related to billing practices
- Maintain confidentiality of patient financial information
- Streamline billing workflows for efficiency
- Support month-end and year-end closing processes
Nice to Have
- Certified Professional Coder (CPC) credential
- Experience in a small medical practice setting
- Background in mental health or behavioral services billing
- Familiarity with electronic remittance advice (ERA)
- Experience using Kareo or similar billing platforms
- Knowledge of managed care contracts
- Prior work with commercial insurance payers
- Understanding of coordination of benefits rules
- Exposure to telehealth billing models
- Experience generating patient statements
Compensation
Competitive hourly wage based on experience
Work Arrangement
Hybrid remote with required office days in Los Angeles
Team
Small, collaborative team focused on efficient billing operations
What We Offer
- Health insurance benefits for full-time employees
- Paid time off and holiday schedule
- Flexible scheduling within core business hours
- Professional development opportunities
- Supportive work environment with regular feedback
Work Environment
- Modern office space in downtown Los Angeles
- Quiet workspace designed for focus
- High-speed internet and secure systems
- Hybrid schedule with two required office days per week
- Ergonomic equipment available upon request
Not available for this position
