Amaze Health delivers virtual concierge-style healthcare, offering 24/7 access to trusted medical support for acute, chronic, and mental health needs. The Medical Assistant - Patient Advocate will serve as a key liaison between patients and providers in a digital-first environment, ensuring compassionate, seamless telehealth experiences.
What You'll Do
- Guide patients through their telehealth journey, ensuring comfort and readiness for virtual appointments.
- Conduct patient intake, update medical histories, verify medications, and document visit details in our EMR system.
- Assist providers during consultations by managing patient queues, sharing relevant information, and coordinating follow-up actions such as e-prescriptions and scheduling.
- Navigate our telehealth platform with confidence, troubleshooting basic technical issues for patients and providers.
- Maintain accurate electronic health records, coordinate virtual referrals, and communicate securely with patients through messaging platforms.
What We're Looking For
- Tech-savvy and empathetic Medical Assistant
- Clinical expertise combined with excellent communication abilities
- Proactive and flexible professional enthusiastic about technology and healthcare
- Ability to ensure a seamless and nurturing virtual care experience
Technical Stack
- EMR system
- telehealth platform
- secure patient messaging platforms
Work Mode
Remote position with global flexibility.
Amaze Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
