Responsibilities
- Executes on the measurement, collection, and recording of vital signs, phlebotomy, etc.
- Supports functions including answering telephone calls, retrieving medical records from external sources, completing patient intakes, and appointment scheduling.
- Enters documentation in the patient’s medical record by inputting medications, labs, patient demographics and history, screening data, care documentation, and pharmacy information.
- Ensures patient consent is in place, obtains consent if not already completed.
- Supports Nurse Practitioners for visits, follow up tasks including patient outreach, educational materials, DME etc.
- Serves patients and performs patient visits in multiple care settings as defined by role including patient home, clinics, partner MD space, and via telehealth/virtual visits.
- Collaborates with cross-functional partners to ensure the delivery of holistic patient care.
- Provides in-person patient care which may include standing, sitting, walking, pushing, pulling, and lifting.
Requirements
- 2+ years combined of related education, experience, or certification.
- Graduate from a medical assistant program such as Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) Medical Assistant Program, OR Graduate of a formal medical assistant program.
- Current BLS or CPR Certification required.
- Efficient and reliable transportation, including an active driver’s license, allowing for the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes.
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
- Good communication and customer service skills.
- Ability to prioritize, multi-task, and problem solve.
Nice to Have
- Registered Medical Assistant (RMA) certification or Certified Medical Assistant (CMA) certification.
- Highly collaborative, with experience working on multidisciplinary teams.
- Basic computer knowledge and keyboarding skills.
- Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook.
- Excellent verbal and written communication skills.
Benefits
- Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
- Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
- Financial & Retirement Support – Competitive compensation with a performance-based bonus program, 401k with employer match, and financial wellness resources.
- Time Off & Leave – Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
- Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.
Work Arrangement
Hybrid
Additional Information
- May necessitate on-site visits to various healthcare settings or patient homes.
- This role includes in-home visits based on patient requirements, with potential face-to-face meetings with colleagues and leadership as needed.
