Winning Assistants is looking for a Medical Administrative and Marketing Assistant to join our team supporting a functional medicine clinic. This is a part-time remote role where you will blend administrative support with marketing to help the clinic operate smoothly and grow its patient community through compassionate, educational outreach.
What You'll Do
- Schedule patient appointments, send reminders, and manage follow-up or reactivation campaigns.
- Maintain and update patient records in ChiroTouch; assist with future migration to Jane or Practice Better.
- Respond to patient inquiries via email, phone, and text with professionalism and empathy.
- Coordinate with healthcare professionals for lab results, referrals, and documentation.
- Assist with lab orders, tracking, receiving, and uploading results.
- Ensure compliance with HIPAA regulations when handling sensitive data.
- Draft and organize correspondence, reports, and medical summaries.
- Manage inbound and outbound communication through Zoom Meetings or Google Meet.
- Create, schedule, and manage content across social media platforms.
- Write newsletters, blogs, and promotional content for wellness education and patient engagement.
- Support website updates on Wix (staff bios, events, products, etc.).
- Assist with podcast scripting and the development of Zoom class outlines.
- Develop patient engagement and reactivation campaigns.
- Track and monitor online engagement and analytics.
What We're Looking For
- Minimum 1 year of experience as a Medical Receptionist, Administrative Assistant, or Patient Care Coordinator.
- Excellent English communication skills — both written and verbal.
- Proven experience with EHR/EMR systems (preferably ChiroTouch, Jane, or Practice Better).
- Strong organizational and multitasking abilities.
- Familiarity with HIPAA compliance.
- Proficient in email management, scheduling tools, and social media platforms.
- Self-starter with initiative and ability to follow SOPs independently.
- Professionalism and discretion in handling sensitive patient information.
- Positive and adaptable attitude aligned with the clinic’s patient care philosophy.
Nice to Have
- Background in functional medicine, integrative medicine, or wellness practices.
- Strong writing skills for creating marketing content.
- Experience with Wix, email marketing tools, or Canva.
- Familiarity with ChiroTouch or other medical practice software.
Technical Stack
- Medical Software: ChiroTouch, Jane, Practice Better
- Marketing & Web: Wix, Canva, Facebook, Instagram
- Collaboration: Google Workspace
Benefits & Compensation
- Compensation: $5–$7 per hour, depending on experience.
- Dedicated HR & Contractor Support Team.
- Premium VPN Access (Optional).
- HIPAA & Cybersecurity Training + Certification Provided.
- Top 1% VA Performance Training.
- Client-Approved U.S. Holidays.
- Client-Approved Paid or Unpaid Time Off.
- Access to Tools & Resources.
- Optional Performance-Based Incentives.
Work Mode
This is a fully remote, part-time position. You will work independently from your home office, collaborating with the clinic team through digital communication tools.
Winning Assistants is an equal opportunity employer.
