Responsibilities
- Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
- Collaborate with the Store Manager and Retail Specialist to execute strategies that drive performance and achieve departmental goals and business objectives.
- Build a culture of trust and engagement through one-on-one coaching and regular team huddles that share goals, celebrate wins, exchange product knowledge, and encourage feedback.
- Develop and lead a high-performance team by overseeing recruitment, training, coaching, performance reviews, recognition, and ongoing development while maintaining confidentiality and trust.
- Promote and communicate company policies and procedures as outlined during management meetings and within policy manuals, employee handbooks, and written directives to ensure consistent compliance.
- Oversee departmental operations and business deliverables, including inventory management, ordering, item maintenance, product quality and rotation, shrink management, merchandising, invoicing, scheduling, and payroll functions.
- Participate in store coverage rotations as Manager on Duty, including opening and closing duties and supporting emergency alarm response when required.
- Ensure adherence to all Safe Food Handling and Health & Safety policies, procedures, and regulatory requirements.
- Contribute to overall store success by undertaking additional responsibilities as required.
Requirements
- Support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service.
- Partner closely with the Store Manager and Retail Specialist.
- Execute strategy and drive performance to achieve departmental goals and business objectives.
- Conduct one-on-one coaching and regular team huddles to build trust, engagement, and high performance.
- Oversee recruitment, training, coaching, performance reviews, recognition, and development of team members while maintaining confidentiality.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Oversee inventory management, ordering, product quality, rotation, shrink management, merchandising, invoicing, scheduling, and payroll functions.
- Perform Manager on Duty responsibilities including opening and closing store duties and emergency alarm response.
- Adhere to Safe Food Handling and Health & Safety policies and regulations.
Work Arrangement
On-site
Additional Information
- Participation in store coverage rotations including opening and closing duties
- Emergency alarm response may be required
- Must adhere to Safe Food Handling and Health & Safety policies
