Trane Technologies is looking for an MDM Support Specialist to drive business growth by providing customers and parts stores with the documents required to quickly identify OEM replacement parts for HVAC equipment. You will be responsible for maintaining product documentation for service parts and creating parts lists, enabling efficient parts ordering across all business channels.
What You'll Do
- Support business growth strategy through technical knowledge of products and parts processing systems.
- Create and maintain documentation (part setups) for Trane Technologies brands and several sourced products.
- Ensure documentation and production projects meet established deadlines.
- Analyze design changes based on business requirements and set supportive work direction.
- Interface with teams across all products, Strategic Business Units, Manufacturing Plants, and multiple time zones and global regions.
- Become a service part expert with several product lines within the HVAC equipment portfolio.
- Support cross-functional teams to provide part availability and enable customers to order service parts.
- Assess each project to ensure item master files are current and effective control is maintained.
- Work independently while keeping supervision and management informed of project status.
- Coordinate and monitor all changes to ensure completion.
- Check finished work for quality and accuracy.
What We're Looking For
- 3+ years of relevant experience in data management, engineering support, or enterprise system environments.
- Strong organizational, planning, and execution skills.
- Excellent attention to detail.
- Excellent written, verbal, and interpersonal communication skills.
- Strong problem-solving and conflict-management skills.
- Ability to effectively interact with cross-functional disciplines and within team settings.
- Ability to work independently to make strategic decisions in a team environment.
- Ability to manage multiple priorities at once through strong organizational skills.
- Exhibit exceptional project management skills.
- Demonstrate leadership skills and the ability to work as a team member or leader.
- Ability to travel up to 15% to visit manufacturing sites.
Nice to Have
- Associate’s Degree in Computer Science, Engineering, Business, or related field, or equivalent experience.
- Experience working with Data Analytics and Business Intelligence software like Tableau and Power BI.
- Experience working within enterprise systems such as Oracle, Salesforce, Windchill, or similar platforms.
- Automation driven background.
Technical Stack
- Windchill
- Oracle
Team & Environment
You will work with cross-functional teams including Engineering, Purchasing, and Customer Service Teams.
Benefits & Compensation
- Compensation: $50,000-$60,000
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs with generous incentives.
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off, including in support of volunteer and parental leave needs.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Work Mode
This is a hybrid position based in La Crosse, WI.
Trane Technologies is an equal opportunity employer. We believe in a better future when we uplift others and enable our people to thrive at work and at home.
