HighLevel is seeking a Manager, Trial Experience to own and optimize the end-to-end journey of our product trial. You will be responsible for developing a strategy that effectively showcases our platform's value, reduces friction, and drives conversion.

What You'll Do

Own the strategy, design, and execution of the trial user experience.
Analyze trial performance data to identify key drop-off points and opportunities for improvement.
Build and manage experiments (A/B tests) to optimize trial flows and increase conversion rates.
Collaborate cross-functionally with Product, Marketing, and Sales teams to align the trial journey with business goals.
Develop clear metrics and reporting to track the health and success of the trial experience.

What We're Looking For

5+ years of experience in product-led growth, user onboarding, or lifecycle marketing.
Proven track record of designing and optimizing digital user journeys, specifically for SaaS product trials.
Expertise in analyzing data using analytics platforms and using insights to inform strategy.
Strong project management skills with experience leading initiatives from concept to completion.
Excellent communication skills to influence stakeholders and present data-driven recommendations.

HighLevel is an equal opportunity employer.