Responsibilities
- Own the work of making sure Babylist’s fulfillment network scales ahead of the business.
- Identify where operations break under growth and rebuild systems so they hold at higher volume.
- Start with the Columbus fulfillment center and expand scope as new nodes are added.
- Shape how the network performs as it grows.
- Spend time on floor-level diagnosis and cross-functional program ownership.
- Be on-site in Columbus walking the floor to understand where picks stall, labor misallocates, or inventory flow breaks down.
- Lead the work to redesign processes in partnership with product and engineering to define system requirements.
- Ensure changes are implemented and persist over time.
- Split time between hands-on operational work and driving execution across teams.
- Build and run the program structure that drives fulfillment network transformation, including milestones, dependencies, and accountability across operations, product, and engineering.
- Diagnose breakdowns in day-to-day warehouse workflows and implement fixes that improve throughput, labor efficiency, and reliability.
- Translate redesigned operational processes into clear system requirements for scalable solutions within warehouse and order management systems.
- Lead implementation of new workflows and tools through to full adoption on the warehouse floor.
- Create visibility into operational performance by developing reporting and dashboards that highlight bottlenecks and inform prioritization.
- Design operating models and processes that support future network expansion without requiring constant rework or re-platforming.
- Develop playbooks and documentation that enable warehouse teams to sustain and extend improvements independently.
- Partner with warehouse leadership to ensure all transformation work reflects real operational constraints and delivers durable results.
Work Arrangement
Hybrid
Team
Structure: Sitting within the Supply Chain organization.
Additional Information
- 50% travel to current and future sites, primarily in the Midwest.
- This is not a pure strategy or coordination role.
- Role requires being on-site and involved in execution; operating at a distance from execution is not suitable.
- Unsustainable for candidates who cannot travel 50% to the Midwest.
- No clearly defined roadmap; candidate is expected to define priorities and build the path forward.
