Coretelligent is hiring a Manager, Project Management

Coretelligent is hiring a Manager, Project Management to oversee the structure, performance, and maturation of our Project Management practice. This leader will build consistent delivery processes, implement governance, coach the PM team, and partner cross-functionally to remove roadblocks and ensure predictable, high-quality project outcomes.

What You'll Do

• Lead, coach, and develop a team of Project Managers, ensuring strong project execution, clear communication, and effective conflict management.
• Build and refine standardized project delivery processes, templates, and workflows to drive consistency and predictability across all initiatives.
• Evaluate and optimize the use of systems—including ServiceNow—for project tracking, workflow management, and reporting; recommend improvements or alternatives as needed.
• Oversee project governance, including scope alignment, timeline management, risk escalation, documentation quality, and stakeholder expectations.
• Partner closely with Engineering, Client Lifecycle, Procurement, Finance, and other teams to resolve delivery roadblocks and support project flow across the organization.
• Participate in daily huddles to identify obstacles, clarify priorities, and support PMs in maintaining momentum.
• Improve backlog visibility and ensure structured tracking of WIP hours, aging projects, and upcoming demand.
• Develop and maintain reporting dashboards tied to key delivery metrics, such as utilization, project timeliness, budget adherence, CSAT, onboarding health, and mean delivery times.
• Identify high-risk or delayed projects early, implement corrective actions with PMs, and ensure leadership receives clear, concise updates.
• Remove operational inefficiencies, streamline cross-functional communication, and drive continuous improvement across the project management function.

What We're Looking For

• 5+ years of project management experience, including leading complex, cross-functional initiatives within IT, cybersecurity, cloud, or managed services environments.
• Hands-on familiarity with IT or technical service delivery environments (infrastructure, cloud, cybersecurity, or MSP strongly preferred).
• Strong understanding of project management methodologies (Waterfall, Agile, Scrum); no strict framework preference, but solid working knowledge required.
• Experience building or maturing a PM practice or improving existing PM delivery structures.
• Proficiency developing workflows, governance structures, and reporting dashboards.
• Ability to coach PMs through ambiguity, interpersonal conflict, delivery resets, and tense client interactions.
• Demonstrated ability to simplify chaos, create clarity, and maintain momentum across multiple teams.
• Excellent communication skills, including the ability to summarize complex information for executive leadership.
• Comfortable working autonomously under a leadership style that encourages collaboration and independence.

Nice to Have

• PMP or equivalent credential is preferred, not required.

Technical Stack

• ServiceNow

Team & Environment

Partners with Engineering, Client Lifecycle, Procurement, Finance, and Delivery leadership.

Benefits & Compensation

• Compensation: $140,000 - $150,000
• Health, Dental, & Vision
• Flexible Spending Account (FSA)
• 401k
• Health Reimbursement Account (HRA)
• Health Savings Account (HSA)
• Life Insurance
• Disability Insurance
• Paid Parental Leave
• Holiday Pay
• Flexible Vacation & Sick Days

Work Mode

This role is open to candidates based in the US.

Coretelligent is an Equal Opportunity employer committed to diversity, equity, and inclusion. We welcome qualified applicants of all races, ethnicities, religions, ages, sexual orientations, gender identities, socioeconomic statuses, and more.