DaVita was looking for a Manager, Epic

Posting Date 11/26/2025 825 S 8th StSte 400, Minneapolis, Minnesota, 55404-1208, United States of America GENERAL PURPOSE OF THE JOB A Technology Applications Coordinator is tasked with overseeing the comprehensive success of multiple teams delivering implementation and operational support for kidney health practices utilizing specialized medical software. This role encompasses comprehensive management of products, projects, resources, and timelines, alongside mentoring, instructional, organizational, and budgetary responsibilities. The individual will collaborate with internal and external partners to guarantee effective system utilization and acceptance. General Information about the Healthcare Technology Team: Healthcare Solutions has established a strategic alliance with a leading Electronic Health Records (EHRs) provider, aiming to maximize physician satisfaction and enhance chronic kidney disease patient outcomes. The team's technological solutions enable nephrology practices to manage patient populations more effectively, promoting improved medical results and system interoperability while enhancing professional experiences and supporting revenue cycle management. The specialized EHR is offered to independently operated medical practices, many of which are smaller than typical technology customers and value maintaining autonomy while accessing cutting-edge industry technologies. ESSENTIAL DUTIES & RESPONSIBILITIES Team leadership - Direct supervision of multidisciplinary team including analysts, trainers, project coordinators, and support personnel - Professional development, mentorship, and coaching Production support - Monitor service management platforms for assigned incidents and requests - Supervise team-specific work and error queues - Occasional emergency response duties Project management - Provide escalation assistance for team members executing new implementations - Engage with external partners to ensure successful contractual arrangements and system connectivity - Support project objectives regarding timeline, budget, and scope adherence Product management - Oversee successful software upgrades and release implementations - Utilize multiple management platforms to ensure build completion - Collaborate with end-users and subject matter experts to evaluate enhancement requests - Guide product roadmap development and implementation Communication and stakeholder management - Maintain constructive and efficient relationships with key stakeholders - Address and resolve escalated concerns Other duties as assigned. EDUCATION AND EXPERIENCE Required - 6+ years of relevant professional experience - Bachelor's Degree Preferred - Specialized knowledge in: - Healthcare network connectivity - Nephrology and kidney care - Project management methodologies - Proficiency with: - Specialized medical software tools - Microsoft Office suite - Prior leadership experience - Project management expertise - Product management background TRAVEL AND TIME REQUIREMENTS Travel: Up to 25% for customer visits, team meetings, conferences, and training Nights/Weekends: Occasional extended hours during onsite trips and urgent support scenarios What We'll Provide: Comprehensive rewards package connecting professionals to meaningful benefits. Eligibility begins the first month following continuous employment: - Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out - Holistic support: Family resources, counseling services, mental wellness access, childcare support, parental leave - Professional development: Career growth programs, on-demand virtual leadership training #LI-KM4 At our organization, we prioritize community and inclusivity. We are committed to creating an environment where every teammate feels they belong. We are a proud equal opportunity employer complying with all state and federal affirmative action requirements. This position will be open for a minimum of three days. The Salary Range for the role is $84,000.00 - $133,000.00 per year. If hired, candidates will receive at least the minimum wage according to their geographical jurisdiction and position exemption status. [Detailed wage information for specific locations] Compensation depends on qualifications, skills, competencies, and experience. We offer a competitive total rewards package including 401k matching, healthcare coverage, and comprehensive benefits. Colorado Residents: Redact age-identifying information during application process.