Included Health is looking for a Manager, Clinician Services to play a pivotal role in leading our clinical service delivery. This position is central to our mission of raising the standard of healthcare for everyone.
What You'll Do
- Lead, mentor, and develop a team of clinical service professionals
- Oversee daily operations to ensure efficient, high-quality service delivery
- Monitor and drive key performance metrics related to quality and member satisfaction
- Collaborate with cross-functional partners on strategic initiatives and process improvements
- Foster a culture of continuous improvement and operational excellence within the team
What We're Looking For
- Proven experience managing operational or service delivery teams
- Background in a clinical services or healthcare operations environment
- Strong analytical skills with the ability to use data to drive decisions
- Excellent communication and team leadership abilities
- Commitment to delivering high-quality member and patient experiences
Included Health is an equal opportunity employer.
