Responsibilities
- Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
- Oversees the development of the client care plans and goal settings
- Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
- Connect clients to other social services and supports that are needed
- Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
- Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
- Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
- Evaluate client’s progress and update SMART goals
- Provide mental health promotion
- Arrange transportation (e.g., ACCESS)
- Complete all documentation, including outcome measures within the timeframes established by the individual care plans
- Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
- Complete monthly reporting to ensure program compliance
- Attend training as assigned
Requirements
- Active California Licensed Vocational Nurse (LVN) license
- Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely
- 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
- Bilingual, Spanish/English
- Working knowledge of government and community resources related to social determinants of health
- Excellent oral and written communication skills
- Positive interpersonal skills
- Clean driving record, valid driver's license, and reliable transportation
- Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet
Additional Information
- Candidates wishing to be considered must reside within 25-miles of the assigned territory due to frequency of travel
- This is a critical role and we're looking to fill it as soon as possible
- The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks
- Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment
- Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein
- Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved
- Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire
- Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law
